Supervisor, Behavioral Health Specialist

Connections Health Solutions•Kirkland, WA

1d•Onsite

About The Position

Under the direction and supervision of the BHS Manager, the Supervisor, Behavioral Health Specialist oversees assigned Behavioral Health Specialist staff and balances leadership responsibilities with direct care. Supervisor duties make up approximately 20–25% of the role and include onboarding and training, scheduling, timesheet management, and performance management. Direct care duties make up approximately 75–80% and include performing the regular duties of a Behavioral Health Specialist. The Supervisor collaborates with the Charge Nurse and other shift members to support safe and efficient unit operations. With guidance from the BHS Manager and clinical leadership, the Supervisor directs, supervises, and evaluates assigned staff; participates in interviews and selection; maintains appropriate staffing and patient ratios; and oversees timesheets, performance, and compliance. The Supervisor trains staff in maintaining a therapeutic milieu and using de-escalation, Safe Clinch, and seclusion/restraint techniques, and performs all essential Behavioral Health Specialist functions as needed. The role supports consumer safety and individual needs in collaboration with the clinical team, and is accountable for shift patient-care outcomes measured by police wait times, door-to-chair time, patient and employee safety, and seclusion and restraint. The Supervisor facilitates shift meetings, addresses staff performance concerns, partners with the Lead BHS on clinical supervision and quality of care, and participates in quality improvement and committee work. The position also provides and documents training and drills for Safe Clinch and seclusion/restraint techniques, and partners with BHS Management on complex employee issues. The position is based in Kirkland, Washington. The posting lists a pay range of $29.48–$33.35 USD. The company has a mandatory vaccination policy, subject to its exemption process, and requires completion of applicable credentialing within the required time period.

Requirements

High school diploma or equivalent.
At least 3 years of behavioral health or related experience.
At least 1 year of supervisory and/or Lead experience.
Certified in Safe Clinch.
Ability to perform Safe Clinch patient restraint techniques.
Ability to obtain a Food Handlers Card for the State of Washington (BHS/RSS positions).
Meet the company’s mandatory vaccination policy by providing documentation of full vaccination or qualifying for an exemption before the start date.
Complete credentialing requirements within the required time period, including applicable National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and other required credentials.

Nice To Haves

Certified Trainer in Safe Clinch, CPR First Aid, Therapeutic Options, or similar, with 1 year of instructional teaching experience.
5 years of behavioral health experience.
Completion of BHT certification.
2 years of previous supervisory experience.

Responsibilities

Oversee, direct, supervise, and evaluate assigned Behavioral Health Specialist staff, with support from the BHS Manager and clinical leadership.
Participate in interviewing and selecting Behavioral Health Specialist applicants.
Onboard and train new hires, including completing 90-day Competency Checklists.
Maintain adequate staffing, accurate schedules, and appropriate staff-to-patient ratios; adjust staffing to census and coverage needs and limit overtime using Pool staff where possible.
Review and manage staff timesheets and ensure compliance with applicable laws, policies, and guidelines.
Oversee BHS staff on the assigned shift and perform all essential Behavioral Health Specialist duties as needed.
Train assigned staff to maintain a therapeutic milieu and use de-escalation, Safe Clinch, and seclusion/restraint techniques.
Collaborate with the clinical team to engage, monitor, and communicate with consumers while maintaining safety and meeting individual needs.
Monitor shift patient-care outcomes, including police wait times, door-to-chair time, patient and employee safety, and seclusion and restraint.
Facilitate regular shift meetings to provide updates, training, guidance, and address staff concerns.
Identify staff performance issues and collaborate with staff to improve engagement with consumers.
Partner with the Lead BHS to provide clinical supervision and oversee quality of care.
Ensure the BHS team meets Joint Commission standards and applicable training and medical-testing requirements.
Provide ongoing training and real-time guidance on Safe Clinch and seclusion/restraint techniques; perform and document monthly seclusion/restraint drills and debriefs on assigned shifts.
Handle assigned staff supervision duties, including timecard and PTO approvals, performance management, and disciplinary actions.
Partner with BHS Management on complex or escalated employee issues.
Participate in committees and quality-of-care oversight, improvement activities, and initiatives.
Perform other duties as assigned.

Benefits

Comprehensive medical, dental, vision, accident, critical illness, and hospital indemnity insurance for full-time employees and their families.
Company-paid Basic Life, AD&D, and short- and long-term disability coverage.
Voluntary life insurance option for employees and their families.
Health Savings Accounts with a $1,000–$2,000 employer contribution depending on the plan.
Flexible Spending Accounts for health care and dependent care.
401(k) company match after 6 months: 50% of deferrals up to 6% of compensation.
PTO starting at 160 hours accrued annually.
12 recognized company holidays.
Employee Assistance Program for all employees, including confidential emotional support, work-life, financial, legal, and online support.
Automatic 401(k) enrollment after 90 days.