Supervisor, Behavioral Health Specialist

Connections Health Solutions•Kirkland, WA

1d•$29 - $33•Onsite

About The Position

Under the direction and supervision of the BHS Manager, the Supervisor, Behavioral Health Specialist oversees assigned Behavioral Health Specialist staff and has both leadership and direct-care responsibilities. Approximately 20–25% of the role involves supervision, including onboarding and training, scheduling, timesheet management, and performance management. Approximately 75–80% involves performing regular Behavioral Health Specialist duties. The supervisor collaborates with the Charge Nurse and other shift team members to help ensure that the unit operates safely and efficiently. The role includes directing, supervising, and evaluating staff; maintaining adequate staffing and appropriate staff-to-patient ratios; managing staff timecards and employment matters; and supporting staff training and quality of care. The supervisor also provides direct consumer care, monitors outcomes and safety on the shift, and participates in quality improvement activities. The position reports to the BHS Manager.

Requirements

High school diploma or equivalent.
Three years of behavioral health or related experience.
One year of supervisory and/or Lead experience.
Certification in Safe Clinch.
Ability to perform Safe Clinch patient restraint techniques.
Ability to obtain a Food Handlers Card for the State of Washington.
Complete required credentialing within the required period, including obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and other credentials required for the role.
Meet the company’s mandatory vaccination policy, including providing documentation of full vaccination or qualifying for an exemption before the start date.
Safely perform physical interventions, including standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight.
Occasionally lift, push, pull, or carry up to 50 pounds.
Tolerate prolonged walking, standing, and observation in a fast-paced environment.
Work with individuals who may exhibit agitation, aggression, or unpredictable behavior.

Nice To Haves

Certified Trainer in Safe Clinch, CPR/First Aid, Therapeutic Options, or similar, with one year of instructional teaching experience.
Five years of behavioral health experience.
Completion of BHT certification.
Two years of previous supervisory experience.

Responsibilities

Direct, supervise, and evaluate assigned Behavioral Health Specialist staff with support from the BHS Manager and clinical leadership.
Participate in interviewing and selecting Behavioral Health Specialist applicants.
Onboard and train new hires, including completing 90-day Competency Checklists.
Maintain accurate schedules and adequate staffing to meet appropriate staff-to-patient ratios; adjust staffing for census changes and coverage needs, using Pool staff to limit overtime where possible.
Review and manage assigned staff timesheets for accuracy and compliance with applicable laws, policies, and guidelines.
Oversee Behavioral Health Specialist staff on the assigned shift.
Train staff in maintaining a therapeutic milieu and using de-escalation, seclusion/restraint, and safe clinch techniques.
Perform essential Behavioral Health Specialist functions as needed and ensure BHS and Lead BHS responsibilities are met.
Collaborate with the clinical team to engage, monitor, and communicate with consumers while maintaining safety and addressing individual needs.
Monitor shift patient-care outcomes, including police wait times, Door to Chair time, patient and employee safety, and seclusion and restraint.
Facilitate shift meetings to provide updates, training, guidance, and an opportunity to address staff concerns and performance issues.
Partner with the Lead BHS to provide clinical supervision and oversee quality of care; help ensure compliance with Joint Commission standards, training, and medical testing.
Participate in committees, quality-of-care oversight, and quality improvement activities and initiatives.
Provide ongoing and real-time training on safe clinch and seclusion/restraint techniques; perform and document monthly seclusion/restraint drills and debriefs with involved staff.
Manage assigned staff matters, including timecard and PTO approvals, performance management, and disciplinary actions; partner with BHS Management on complex or escalated employee issues.
Perform other duties as assigned.

Benefits

Comprehensive medical, dental, vision, accident, critical illness, and hospital indemnity insurance for employees and their families (full-time employees).
Company-paid basic life, AD&D, short-term disability, and long-term disability insurance (full-time employees).
Voluntary life insurance option for employees and their families (full-time employees).
Health Savings Accounts with a $1,000 to $2,000 employer contribution depending on plan (full-time employees).
Flexible Spending Accounts for health care and dependent care (full-time employees).
401(k) company match after six months: 50% of deferrals up to 6% of compensation (full-time employees).
PTO starting at 160 hours accrued annually (full-time employees).
12 recognized company holidays (full-time employees).
Employee Assistance Program offering confidential emotional support, work-life solutions, financial solutions, legal assistance, and online support (all employees).
Automatic enrollment in the 401(k) Plan after 90 days (all employees).