Behavioral Health Specialist
About The Position
The Behavioral Health Specialist provides the full spectrum of case management services to an assigned caseload of approximately 45–50 individuals. The role assesses client needs, develops individualized care plans, coordinates services, monitors progress, and provides backup clinical coverage to support continuity of care. The specialist provides comprehensive and specialized case management and advocacy for people living with or affected by HIV/AIDS, including clients whose primary needs relate to mental health or cognitive challenges. Services may be delivered in clients’ homes, hospitals, clinics, or the office. The role also offers staff and volunteer consultation, evaluations, and training related to mental health and intellectual or developmental challenges. The position is based at the Kensington office, with hybrid remote work available after six months.
Requirements
- Bachelor’s degree in Social Work, Human Services, Nursing, or a related field.
- At least two years of experience in case management, social services, or healthcare.
- Experience in care coordination, client advocacy, and resource navigation within diverse and underserved communities.
- Proficiency in addressing mental health, developmental challenges, and substance use issues, and in providing effective case management and advocacy.
Nice To Haves
- Master’s degree.
- Experience working with individuals living with HIV/AIDS and mental health conditions.
Responsibilities
- Provide comprehensive case management services to individuals and families living with or affected by HIV/AIDS.
- Assess client needs, develop plans, and oversee delivery of services tailored to each client.
- Connect clients with medical, mental health, substance use, and supportive services.
- Attend at least one medical visit per year with each client to support continuity of care.
- Coordinate service delivery and support clients in advocating for benefits and entitlements.
- Deliver on-site case management in clinic or hospital settings as required and conduct home visits as needed.
- Provide specialized case management and advocacy for clients living with HIV whose primary needs relate to mental health or cognitive challenges.
- Help clients navigate social service and other systems; provide information and referrals, coordinate services, and conduct monthly follow-up and monitoring.
- Regularly reassess client needs to ensure support remains appropriate and effective.
- Provide mental health and intellectual or developmental disability expertise through consultations, evaluations, and training for staff and volunteers.
- Partner with providers to design and implement discharge and home care strategies.
- Complete paperwork and maintain timely documentation of client contacts and referrals according to policy deadlines and contact standards.
- Achieve performance measures, including client contacts, screenings, and service plans, and maintain at least 450 monthly service units calculated in 15-minute intervals.
- Maintain current knowledge of community resources, benefits, and entitlements to support referrals and advocacy.
- Work with service providers and community agencies to coordinate comprehensive care.
- Provide guidance, educational resources, and referrals to clients and their families or caregivers.
- Serve as a community information and advocacy resource on AIDS-related topics.
- Use a strengths-focused approach to promote client empowerment and resilience.
- Cover intake responsibilities as needed.
- Attend required Direct Services meetings, in-service trainings, and general staff gatherings.
- Participate in weekly individual and monthly group supervision.
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What This Job Offers
Job Type
Full-time
