Supervisor - Behavioral Health Clinical Services

Best Care•Omaha, NE

2d•Onsite

About The Position

Responsible for providing clinical oversight and leadership to a team of behavioral health professionals. Involves individual and group supervision, ensuring the delivery of high quality, evidence-based care to patients/clients/members while maintaining a positive and supportive work environment.

Requirements

Master’s degree in counseling, psychology, social work, or related field
5 years of experience working in a mental health setting
Nebraska Licensed Mental Health Practitioner (LMHP) in good standing required
Clinical expertise
Mental health disorders, diagnostic criteria, and treatment modalities
Proficiency in evidence-based practices and therapeutic interventions
Strong clinical judgement and decision-making skills
Mental health law and ethics (federal and state laws and regulations)
Ethical principles and guidelines for mental health
Strong problem-solving, conflict resolution and negotiation skills
Strong organizational and time management skills, including ability to multitask and prioritize tasks
Ability to provide excellent customer service
Excellent management and leadership skills
Ability to work with a diverse range of individuals and teams
Strong communication (verbal and written) and interpersonal skills
Knowledge of electronic medical records and Microsoft Office

Nice To Haves

Supervisory experience preferred
Nebraska Licensed Independent Mental Health Practitioner (LIMHP) preferred

Responsibilities

Clinical Supervision and Leadership (50%) Hire, schedule and train mental health professionals
Coach, conduct performance reviews, provide feedback, and address any performance or productivity issues.
Supervise provisionally licensed clinicians, as well as college interns (as applicable) in compliance with requirements and regulations
Oversee clinical service delivery, including intake assessments, treatment planning, discharge planning and referrals.
Review and discuss complex cases to assist in decision-making and problem-solving.
Identify training needs of staff and develop and/or implement training programs to enhance skills and knowledge.
Ensure adherence to clinical procedures, guidelines and best practices.
Monitor client outcomes and satisfaction.
Oversee clinician productivity and efficiency.
Serve as primary point of contact for patient/client clinical issues.
Demonstrate ongoing personal and professional growth for self and team.
Quality Assurance (30%) Monitor the quality of clinical services delivered by the team, ensuring adherence to ethical standards, professional practices, and evidence-based treatment modalities.
Review clinical documentation to assess accuracy, completeness and timeliness
Identify and mitigate potential risks to clients and staff.
Ensure compliance with regulatory requirements, accreditation standards and department policies and procedures.
Trouble-shoot/problem-solve operational procedures for efficient service delivery.
Collaboration and Outreach (10%) Collaborate with other stakeholders including medical professionals, psychiatrists, case managers, school personnel or employers
Participate in outreach activities to raise awareness of services and connect with potential clients or customers.
Provide consultation, training and education to clients, employers and other stakeholders on mental health and wellbeing issues.
Clinical Services (10%) Provide direct clinical services/therapy as needed.
Provide crisis intervention including group or individual support as needed.
Other duties as assigned