Supervisor - Admissions Acute

Acadia•Covington, LA

About The Position

Covington Behavioral Health Hospital is seeking a compassionate and skilled Admissions RN Supervisor to lead its admissions team and support individuals and families facing emotional and behavioral challenges. Covington is a licensed 104-bed center providing inpatient treatment to adult and adolescent patients experiencing acute changes in emotional and mental well-being. The supervisor oversees daily patient intake and/or admissions operations, which may include managing calls and referrals, scheduling assessments and admissions, verifying benefits, and prioritizing pre-certifications. For the assigned shift, the supervisor plans, assigns, supervises, and performs duties to support patient safety and departmental efficiency. The role also helps prioritize potential admissions based on patient needs and the facility’s ability and capacity to provide appropriate care. The position is full-time nights with rotating weekends. A comprehensive benefits package is offered, including medical, prescription drug coverage, flexible spending and health savings accounts, vision and dental coverage, voluntary short- and long-term disability coverage, employee assistance programs, financial support, and tuition reimbursement.

Requirements

A master’s degree in a social services field is preferred, or an RN qualification is preferred.
In some states, a registered nurse may also qualify; an associate’s or bachelor’s degree in nursing is required in that case.

Nice To Haves

One or more years of experience in a healthcare admissions role.
One or more years of supervisory or lead experience in a healthcare admissions setting.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
First aid, depending on state or facility requirements.

Responsibilities

Plan, assign, supervise, and perform duties during the assigned shift to support patient safety and department efficiency.
Prioritize potential admissions according to patient needs and the facility’s capability and capacity to meet those needs.
Apply knowledge of milieu management and appropriate clinical assessment, diagnoses, and interventions.
Coordinate with the business office to support timely and accurate financial counseling when appropriate.
Guide and direct staff and foster mutual trust, respect, and cooperation among team members.
Ensure EMTALA logs, when applicable, are completed for each patient seen by admissions.
Participate in staff training by serving as a preceptor for new admissions team employees.
Promptly report shift challenges to the AOC or Admissions Director.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met.
Prioritize patient safety.
Perform other functions and tasks as assigned.