Supervisor - Admissions Acute

Covington Behavioral Health•Covington, LA

13d

About The Position

Covington Behavioral Health Hospital is seeking a compassionate and skilled Admissions RN Supervisor to lead the admissions team and support individuals and families facing emotional and behavioral challenges. The hospital is a licensed 104-bed center specializing in inpatient treatment for adult and adolescent patients experiencing acute changes in emotional and mental well-being. The role supervises daily patient intake and admissions operations, including call and referral management, scheduling assessments and admissions, benefit verification, and prioritizing pre-certifications. The position is full-time nights with rotating weekends.

Requirements

For applicants serving as a registered nurse in applicable states, an associate's or bachelor's degree in nursing is required.
One or more years of experience in a healthcare admissions role preferred.
One or more years of supervisory or lead experience in a healthcare admissions setting preferred.

Nice To Haves

Master’s degree in a social services field or RN preferred.
CPR and de-escalation/restraint certification preferred; training is available upon hire and offered by the facility.
First aid may be preferred based on state or facility.

Responsibilities

Plan, assign, supervise, and perform duties for the assigned shift to ensure patient safety and department efficiency.
Prioritize potential admissions based on patient needs and the facility’s ability and capacity to meet those needs appropriately.
Apply knowledge of milieu management and appropriate clinical assessment, diagnoses, and interventions with patients.
Coordinate with the business office to ensure timely and accurate financial counseling for patients when appropriate.
Guide and direct staff and promote mutual trust, respect, and cooperation among team members.
Ensure EMTALA logs are completed for each patient seen by admissions, if applicable.
Participate in staff training as a preceptor for new admissions team employees.
Promptly report shift challenges to the AOC or Admissions Director.
Maintain a positive, empathetic, and professional attitude toward customers, acknowledge unmet patient needs, and work to resolve complaints.
Perform other functions and tasks as assigned.