Supervisor 3 (Court Operations Supervisor)

State of Oregon • Corvallis, OR

4d • Onsite

About The Position

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. The Benton County Circuit Court in Corvallis, Oregon, is hiring a Court Operations Supervisor (Supervisor 3).

Requirements

• Associate’s degree in business, management, or a related field.
• Five (5) years of progressively responsible supervisory or staff-support experience.
• Recent experience must reflect staff support or supervision, directly or through lead workers, of staff performing a wide variety of clerical, analytical, and technical support duties.
• Supervisory experience must include most, or all, of the following: special projects, developing and updating policies and procedures, hiring or recommending hiring, training, assigning and reviewing work, evaluating performance, responding to staff concerns, and handling disciplinary actions.
• Experience supervising staff, with demonstrated success in training, motivating, assigning and evaluating work, handling discipline, and coaching.
• Experience recognizing, addressing, and managing conflict in a business or professional setting.
• Experience evaluating statutory, rule, or system changes to ensure rules, processes, or procedures are compliant and meet all necessary requirements.
• Experience and proficiency using databases, electronic file management programs, and Microsoft programs (Excel, Word, Outlook, and Teams) with a high level of accuracy.
• Experience working with and protecting confidential information.

Nice To Haves

• Qualifying OJD experience would be at the equivalent of Court Operations Associate or above.
• Experience working in a court system or other legal environment and familiarity with court operations are preferred.

Responsibilities

• Hire, train, coach, mentor, motivate, and provide feedback to new and existing employees in our Court Operations unit.
• Plan, assign, supervise, and review the work of your staff as well as facilitate team meetings.
• Approve timesheets and leave requests, conduct performance reviews, adjust workloads and assignments, resolve issues related to personnel and workflow, award performance, and provide discipline.
• Create and update position descriptions, screen job applications, conduct job interviews, check references, and make job offers.
• Develop and maintain reference manuals and guides.
• Analyze current court policies and procedures, research statutory and procedural changes, and develop and implement new court policies, procedures, and forms.
• Provide recommendations to the Trial Court Administrator (TCA) about the budget, staffing, policies, and procedures.
• Represent our court and TCA while serving as an expert on a variety of committees.
• Foster strong working relationships with judges, upper-level management, court staff, attorneys, self-represented litigants, governmental agencies, community partners, and the public while improving court efficiency and resolving the most complicated questions, complaints, and requests for information.
• Analyze statistical reports, reviewing the accuracy and timeliness of data entry, and providing backup coverage for the TCA as needed.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree