Supervisor 2 COE

SPHS GROUP•Uniontown, PA

5d•Onsite

About The Position

Southwest Behavioral Care, Inc. is seeking a full-time Supervisor 2 COE to oversee and provide day-to-day leadership for the Center of Excellence (COE) program, its staff, and evaluation activities. The supervisor directs and monitors program procedures and schedules to ensure compliance with COE guidelines and corporate standards. The role serves as the primary liaison to community resources, stakeholders, and other identified or project-related agencies, and coordinates outreach, public relations, community education, and technical assistance for social service providers and client family members. The supervisor assigns, reviews, and analyzes staff work related to care management, assessment, care coordination, and client progress. The position provides staff training and conferences, supervises and recommends program staff, and oversees the timely preparation and submission of required correspondence, reports, records, and documentation. It also maintains and submits staff attendance logs, timesheets, and other requested information. The role requires availability for on-call and after-hours services and adherence to applicable laws, regulations, codes of ethics, confidentiality requirements, and agency policies and procedures.

Requirements

Master’s degree in Social Work, Psychology, or a related social services field and at least three years of progressive human services experience; or a bachelor’s degree in a social services or nursing-related field and at least five years of experience in a substance abuse treatment agency; or two years of team lead experience at a Center of Excellence.
Demonstrated knowledge of governmental program regulations and policies and of other social service providers available to eligible clients.
Demonstrated ability or willingness to obtain the designated Certified Addiction Counselor credential and other managed-care-related credentials.
Ability to establish and maintain effective working relationships with internal staff, providers, and other social service agencies.
Successfully obtain Criminal History Clearance from the Pennsylvania State Police, Child Abuse Clearance from the Pennsylvania Department of Human Services, and FBI Fingerprint Clearances.
Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.
Availability for on-call and after-hours services.

Responsibilities

Oversee and provide day-to-day leadership of the COE program, staff, and evaluation activities.
Direct and monitor program procedures and schedules for compliance with COE guidelines and corporate standards.
Serve as the primary liaison with community resources, community stakeholders, and identified or project-related agencies.
Assign, review, and analyze assigned staff work relating to care management, assessment, coordination of care, and client progress.
Provide in-service training through individual conferences or staff meetings to develop techniques and ensure compliance with treatment regulations and quality-care standards.
Ensure appropriate release of treatment-related correspondence and timely preparation and submission of required reports, records, and documentation in accordance with regulatory standards, program policy, and state project requirements.
Recommend and supervise program staff.
Maintain and submit staff attendance logs, timesheets, and other information in the form requested by the Department.
Coordinate program outreach and public relations activities, and provide community education and technical assistance to social service providers and client family members.
Be available for on-call and after-hours services.
Perform other duties as required.
Adhere to applicable policies, laws, regulations, codes of ethics, confidentiality requirements, and agency policies and procedures.