Supervising Liability Claims Representative

City of San Diego • San Diego, CA

1d • Onsite

About The Position

Supervising Liability Claims Representative positions direct and supervise a professional staff and participate in the administration of the City's Public Liability Claims Program and the Public Liability Loss Recovery Program; review, manage and adjust highly complex and sensitive claims; investigates and pursues collection of damages that are sustained to the City of San Diego’s property, as well as injuries to City personnel by responsible parties or their insurers; presents insurance claims to the City of San Diego’s insurance carriers; determine the validity of claims and obtain accurate costs and supporting documentation; negotiate settlements with claimants and their attorneys; establish work policies and procedures; establish policies and ensure conformance of program operations to established standards; recommend methods to reduce or eliminate potential losses and risks to the City; collect data for risk studies and insurance applications; prepare written reports; serve as liaison with City Departments, City Attorney, etc.; provide training to staff; prioritize, review, evaluate and rate the work performance of subordinates; assist in preparing cases for litigation; and perform other duties as assigned.

Requirements

• Four years of full-time professional experience investigating, adjusting and settling general and/or automobile liability claims involving bodily injury, personal injury or property damage at a level of responsibility equivalent to a Claims Representative II with the City of San Diego.
• A valid California Class C Driver License may be required at the time of hire.

Nice To Haves

• Supervisory experience.
• A valid designation as an Associate in Risk Management (ARM) or Chartered Property Casualty Underwriters (CPCU).
• Possession of an Independent Adjuster's License issued from the State of California Department of Insurance.
• Experience and knowledge in the investigation, adjustment and settlement of claims under the California Government Tort Claims Act.
• Experience in Loss Recovery, Subrogation, and/or Collections; including first party property claims and reporting claims.

Responsibilities

• Direct and supervise a professional staff.
• Participate in the administration of the City's Public Liability Claims Program and the Public Liability Loss Recovery Program.
• Review, manage and adjust highly complex and sensitive claims.
• Investigate and pursue collection of damages sustained to the City of San Diego’s property, as well as injuries to City personnel by responsible parties or their insurers.
• Present insurance claims to the City of San Diego’s insurance carriers.
• Determine the validity of claims and obtain accurate costs and supporting documentation.
• Negotiate settlements with claimants and their attorneys.
• Establish work policies and procedures.
• Establish policies and ensure conformance of program operations to established standards.
• Recommend methods to reduce or eliminate potential losses and risks to the City.
• Collect data for risk studies and insurance applications.
• Prepare written reports.
• Serve as liaison with City Departments, City Attorney, etc.
• Provide training to staff.
• Prioritize, review, evaluate and rate the work performance of subordinates.
• Assist in preparing cases for litigation.
• Perform other duties as assigned.

Benefits

• Future wage increases and/or additional compensation opportunities.
• 2% effective 6/30/27 wage increase.
• Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed