Liability Claims Manager

CorVel Corporation•San Diego, CA

7d•$87,190 - $134,613•Hybrid

About The Position

The Liability Claims Manager is responsible for the overall operation of a designated office. This role participates in formulating and administering company best practices as well as developing long-range goals and objectives, analyzing costs, activities and operations, supporting the goals of claims department and of CorVel. This is a Hybrid position.

Requirements

Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management
Effective quantitative, analytical and interpretive skills
Excellent leadership skills, with a demonstrated ability to motivate staff and obtain results through teamwork
Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment
Ability to remain poised in stressful situations and communicate diplomatically via various communication channels
Computer proficiency and technical aptitude with the ability to utilize common computer applications
Strong interpersonal, time management, project management, and organizational skills
Maintain a high level of professionalism
Knowledge of the entire Liability claims administration procedures
Bachelor's degree with a combination of education and equivalent industry-related experience, with a record of steady advancement in Third Party Liability claims administration
Minimum of 6 years’ comprehensive Liability administration experience
Minimum of 2-4 years recent supervisory or management experience

Responsibilities

Represents the company in a professional manner to both internal and external customers and clients
Directs the performance and development of the employees in their department
Ensures staff compliance with Best Practices for Liability
Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations
Utilizes jurisdictional expertise and knowledge of regulatory rules, statutes and procedures governing these jurisdictions to ensure compliance
Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies
Develops and oversees the implementation of common claim practices and procedures
Directs and controls the review and settlement of high dollar or potential high dollar claims, as well as any claims that are beyond the authority of subordinate claims personnel
Promotes operational efficiency, quality, and consistency by continuously improving processes, people and systems
Ensures compliance with CorVel’s policies and procedures
Ability to travel overnight and attend meetings
Additional duties as assigned