Claims Representative - Executive Liability Division

Great American Insurance Company•Schaumburg, IL

8d•Hybrid

About The Position

Great American Insurance Group's Executive Liability Division is seeking a Claims Representative or Senior Claims Representative, depending on background and experience, to join their team in Schaumburg, IL. This is a hybrid role, requiring 3 days in the office and 2 days remote, with an expectation of maintaining a meaningful on-site presence for collaboration and relationship building. The division underwrites Directors’ and Officers’ Liability Insurance, Employment Practices Liability Insurance, and Fiduciary Liability Insurance for various types of companies. The company culture emphasizes connection, shared learning, and strong relationships, with a commitment to diversity and inclusion.

Requirements

Bachelor's degree, Associate degree, or equivalent experience.
Generally, 6 months to 7 years of experience handling casualty claims (including litigated claims) and/or experience as a paralegal or legal professional supporting civil litigation.
Maintains necessary adjuster licenses.

Nice To Haves

Paralegal certificate, legal experience, or equivalent claims experience.
Completion of or continuing progress toward a professional designation, such as Associate in Claims.

Responsibilities

Handle an inventory of claim files, demonstrating functional analytical, negotiation, and problem-solving skills.
Organize and prioritize caseload, handling confidential information with discretion.
Perform detailed analysis of each claim, evaluating coverage and liability.
Issue written coverage opinions and monitor all aspects of the file towards resolution, including hiring and paying defense counsel.
Develop and implement claim litigation and resolution strategies.
Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements.
Provide information to underwriters and reinsurers on specific claims, insureds, and legal trends.
Secure and analyze necessary information for claim investigation.
Attend arbitrations or mediations as necessary.
Affect settlements/reserves within prescribed limits and submit recommendations.
Ensure timely and accurate claims payments.
Ensure claims handling complies with statutes, regulations, and company policies.
Provide technical advice to other functional areas.
Maintain necessary adjuster licenses.
Other duties as assigned.