Superviseur·euse de compte (Type 1)

VML Canada (French)•Toronto, ON

6d•$45,000 - $95,000•Onsite

About The Position

VML, a WPP company, is a creative company that connects brand experience with commerce to create connected brands that drive growth. VML is recognized for its innovative and award-winning work that puts people first for its premier client partners, such as AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by The Forrester Wave™ reports as a leader among service providers, marketing and creative content, commercial services, global digital experience services, global marketing services, and most recently, marketing measurement and optimization services. Additionally, VML's specialized network, VML Health, is one of the largest and most awarded life sciences agencies in the world. VML's international network is powered by 26,000 talented individuals in over 55 countries, with offices including Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted partner for the world’s most recognized brands. We combine leading media intelligence and data solutions with world-class creativity, next-generation production, transformative enterprise solutions, and strategic expertise across our businesses, all powered by our exceptional talent and our agency marketing platform, WPP Open, to help our clients navigate change, seize new opportunities, and achieve transformative growth. For more information, visit WPP.com. The person we are looking for: We are looking for an experienced and highly motivated Account Supervisor to join our consulting team in Toronto. This is a central role at the heart of our agency, where you will build relationships with clients, leverage your creative thinking, and deliver flawless execution for a legendary automotive account. You will play a key role in driving the digital presence of this legendary brand, with a focus on seamless management of its digital properties. At VML, we create connected brands that drive value for our clients and influence the world. In this role, you will bring this vision to life by delivering exceptional user-centric digital experiences.

Requirements

5 to 7 years of account management experience in an agency or digital environment with a strong focus on digital platforms and website management.
Proven experience working on complex, large-scale accounts (automotive experience is a significant asset).
Excellent understanding of digital marketing, content management systems, and the digital production lifecycle.
Exceptional communication and presentation skills, with the ability to translate technical information into clear and compelling narratives for clients and internal teams.
Strategic mindset coupled with attention to detail and a focus on execution, with the ability to see the big picture of a digital ecosystem while managing the accuracy of daily content updates.
Proven ability to build and maintain strong client relationships, earning trust through responsiveness, expertise, and sound judgment.
Collaborative, solutions-oriented attitude with a strong appetite for challenges and change.

Nice To Haves

Brain: You approach problem-solving with boundless curiosity and collaborative intelligence, enabling you to simplify complex digital challenges to redefine what's possible.
Heart: You build meaningful connections through trust and empathy, ensuring your team and clients feel supported and understood.
Courage: You champion bold ideas and challenge the status quo to take the calculated risks necessary to create innovative digital work that makes a real impact.

Responsibilities

Be the primary day-to-day contact for a legendary automotive brand to build long-term, trusted partnerships focused on the digital ecosystem.
Oversee the end-to-end management and continuous updating of client properties, including websites, digital platforms, and content launches.
Work closely with digital strategy, UX/UI, creative, and development to ensure seamless collaboration and exceptional digital deliverables.
Manage the scope, timelines, and budgets for projects across multiple simultaneous digital workflows to ensure scope, timeline, and strategy.
Proactively identify opportunities to grow the client account by bringing new ideas, solutions, and strategic recommendations.
Lead client meetings, presentations, and reviews to ensure clear and consistent communication at all times.
Proactively minimize risks by flagging issues early and proposing solutions.
Mentor and guide less experienced team members, fostering a culture of accountability, curiosity, and excellence.

Benefits

Inclusive and stimulating work environment that also allows for career advancement.
Inclusion, equity, and belonging initiatives.
VML Foundation reflects our commitment to giving back to our community and making a positive impact in our communities and beyond.

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