Superviseur.e de Compte - Bilingue

VML Canada (French)•Montreal, QC

About The Position

VML, a WPP company, is a creative powerhouse that blends brand experience with commerce to create connected brands that drive growth. VML is recognized for its innovative and award-winning work, putting people first for its premier client partners. The agency is recognized by The Forrester Wave™ reports as a leader in services, marketing and creative content, commercial services, global digital experience services, global marketing services, and most recently, marketing measurement and optimization services. Additionally, VML's specialized network, VML Health, is one of the largest and most awarded life sciences agencies in the world. VML's global network is powered by 26,000 talented people in over 55 countries, with offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. At VML, we are looking for an Account Supervisor to play a key role in our Montreal team. Reporting to the Account Director, you stand out for your leadership, rigor, and ability to manage large-scale projects in a dynamic and constantly evolving environment. You will work on a major international account with a diverse portfolio of brands, handling a variety of mandates ranging from adaptation to original creation, including launches and content production. As a strategic partner, you will actively contribute to the account's growth, the quality of deliverables, and the strengthening of client relationships.

Requirements

Minimum of 4 years of relevant agency experience in account management
Demonstrated experience in managing integrated campaigns and large-scale projects
Excellent understanding of digital and production processes (video, print, social, web)
Experience in mentoring or coaching junior team members
Perfectly bilingual (French and English), both spoken and written
Strategic mindset, sense of responsibility, and strong solution orientation

Nice To Haves

Good command of content marketing principles and large-scale campaigns (an asset)
Excellent organizational, prioritization, and multi-project management skills

Responsibilities

Lead the planning, execution, and delivery of large-scale campaigns and projects
Simultaneously manage multiple complex mandates, including budgets and timelines
Ensure coordination between strategy, creative, and production teams
Optimize and evolve internal processes to maximize operational efficiency and profitability
Develop and maintain strong, strategic relationships with clients, including interactions with senior stakeholders
Act as a strategic advisor and business partner to clients
Exercise mobilizing leadership and contribute to the development of team members' skills
Collaborate closely with Account Directors in the coaching and progression of talent
Ensure proactive communication with internal teams to anticipate issues and guarantee smooth execution