Bronx Superintendent

POSTGRADUATE CENTER FOR MENTAL HEAL•New York, NY

22h•$65,000 - $70,000•Onsite

About The Position

The Superintendent serves as the on-site operational leader for an assigned residential building, ensuring its safe, compliant, and efficient operation. The role is the primary technical and operational authority on site and requires independent work, sound judgment, and prompt, effective responses to issues affecting safety, habitability, or building performance. The Superintendent maintains building systems, performs preventive maintenance, responds to emergencies, supports regulatory readiness and compliance, coordinates vendors and service providers, manages work orders and documentation, and oversees daily building operations. Responsibilities include maintaining plumbing, minor electrical, boiler and heating, PTAC/HVAC, fire alarm and life-safety systems, doors, locks, hardware, common areas, and the building perimeter. The Superintendent also maintains supplies and inventory, supports invoice validation, and follows key-control procedures. Major capital repairs require leadership approval.

Requirements

High school diploma or equivalent required.
At least five years of experience in multi-unit residential maintenance or in a Superintendent-level role required.
Demonstrated competency in plumbing, minor electrical work, and heating/boiler systems required.
Proven experience responding to building emergencies and executing preventive-maintenance programs required.
Experience using work-order or property-management systems and coordinating vendors required.
Ability to work independently, exercise sound judgment, and respond promptly and effectively to urgent building conditions.
Competency with work-order systems such as RealPage, email such as Outlook, team communication platforms such as Microsoft Teams, and basic tracking tools such as Microsoft Planner, Excel, calendars, and checklists.
Familiarity with regulatory and compliance standards, including DOB, FDNY, and HPD, is strongly preferred.

Nice To Haves

Technical or vocational training in building maintenance or a related field.
Familiarity with regulatory and compliance standards, including DOB, FDNY, and HPD.

Responsibilities

Maintain and safeguard plumbing, minor electrical, boiler and heating, PTAC/HVAC, fire alarm and life-safety systems, doors, locks, hardware, common areas, and the building perimeter.
Perform routine plumbing and minor electrical repairs, conduct initial heating-system diagnostics, identify vulnerabilities, and address risks or potential failures proactively.
Develop and maintain a structured preventive-maintenance schedule; track recurring monthly, seasonal, and annual maintenance; and conduct regular inspections of mechanical spaces, common areas, and exterior conditions.
Maintain organized, code-compliant mechanical rooms and keep the building inspection-ready; identify recurring issues and implement corrective strategies.
Respond to building emergencies, including loss of heat, water leaks or flooding, electrical hazards, fire-alarm or life-safety issues, severe weather impacts, and critical operational disruptions; contain, assess, diagnose, stabilize, escalate, and document as appropriate.
Manage the full work-order process: respond to requests, monitor open and pending work, prioritize by safety and operational impact, close orders on time, document work completely, and prevent backlog accumulation.
Ensure closed work orders include a problem description, actions taken, materials used, outcome and verification, and photos where required.
Plan and prioritize daily building operations, balance emergency and scheduled work, coordinate access with tenants, staff, and vendors, and maintain operational continuity independently.
Schedule vendors, confirm access, coordinate tenant access and site readiness, verify Certificates of Insurance before work, confirm the completion and quality of vendor work, escalate major repair recommendations, and track vendor performance.
Provide timely updates to supervisors about ongoing work, delays, and escalations; draft building notices; and communicate professionally in writing and verbally.
Document work digitally, track recurring responsibilities using systems, communicate through appropriate platforms, and maintain organized, accessible records.
Maintain essential supplies and par levels, order before stock depletion, verify receipt of materials and services, support invoice validation, and maintain key-control discipline.
Obtain leadership approval before authorizing major capital repairs.