Manhattan Superintendent

POSTGRADUATE CENTER FOR MENTAL HEAL•New York, NY

1d•$65,000 - $70,000•Onsite

About The Position

The Superintendent is the on-site operational leader for an assigned residential building, responsible for its safe, compliant, and efficient operation. The role serves as the building’s primary technical and operational authority and requires independent work, sound judgment, and prompt response to issues affecting safety, habitability, or building performance. The Superintendent maintains building systems, carries out preventive maintenance, responds to emergencies, supports regulatory readiness and compliance, coordinates vendors, manages work orders, maintains accurate documentation, and oversees daily building operations and administrative controls. Core systems include plumbing, minor electrical systems within the role’s scope, boilers and heating, PTAC/HVAC units, fire alarm and life-safety systems, doors, locks, hardware, common areas, and the building perimeter. The position owns the work-order process from initial response through documented completion, manages competing operational priorities, coordinates access with tenants and service providers, and maintains supplies, records, and key-control discipline. Major capital repairs require leadership approval. The role uses digital work-order, email, team communication, and tracking tools to document work and manage recurring responsibilities.

Requirements

High school diploma or equivalent required.
At least five years of experience in multi-unit residential maintenance or in a Superintendent-level role required.
Demonstrated competency in plumbing, minor electrical work, and heating/boiler systems required.
Proven experience responding to building emergencies and carrying out preventive-maintenance programs required.
Experience using work-order or property-management systems and coordinating vendors required.
Competency with digital documentation and administrative tools, including work-order systems, email, team communication platforms, and basic tracking tools.
Ability to work independently, exercise sound judgment, prioritize competing demands, and respond promptly to urgent conditions.

Nice To Haves

Technical or vocational training in building maintenance or a related field preferred.
Familiarity with regulatory and compliance standards, including DOB, FDNY, and HPD, strongly preferred.

Responsibilities

Maintain and safeguard plumbing, minor electrical, boiler and heating, PTAC/HVAC, fire alarm and life-safety, door, lock, hardware, common-area, and perimeter systems.
Perform routine plumbing and minor electrical repairs, conduct initial heating-system diagnostics, identify system vulnerabilities, and address risks before failures occur.
Develop and maintain a structured preventive-maintenance schedule; track recurring maintenance; inspect mechanical spaces, common areas, and exterior conditions; and keep mechanical rooms organized and code-compliant.
Keep the building inspection-ready, identify recurring issues, and implement corrective strategies.
Respond to building emergencies, including heat loss, leaks or flooding, electrical hazards, fire or life-safety issues, severe weather impacts, and critical operational disruptions; contain, assess, diagnose, stabilize, escalate, and document incidents as appropriate.
Own the work-order process: respond to requests, monitor open and pending items, prioritize by safety and operational impact, close within established timeframes, complete required documentation, and manage backlog.
Plan daily building operations, prioritize emergencies and scheduled work, coordinate tenant, staff, and vendor access, and maintain operational continuity independently.
Schedule vendors, confirm access and site readiness, verify Certificates of Insurance before work, check the quality and completion of work, escalate major repair recommendations, and track vendor performance.
Provide timely updates to supervisors about work status, delays, and escalations; draft building notices; and communicate professionally in writing and verbally.
Document work digitally and accurately; use appropriate work-order, email, team communication, and tracking systems; and maintain organized, accessible records.
Maintain stock of essential supplies, establish and monitor par levels, order supplies before depletion, verify receipt of materials and services, support invoice validation, and maintain key-control discipline.
Obtain leadership approval before authorizing major capital repairs.