David Douglas High School SUN Site Manager

The Immigrant and Refugee Community Organization • Portland, OR

10d • Onsite

About The Position

The David Douglas High School SUN Community School Site Manager mobilizes and organizes community resources to provide academic support, youth social-emotional development, enrichment and recreation, resource navigation, family engagement, community events, and volunteer opportunities. The role is the operational lead for the SUN Community School at David Douglas High School and is responsible for program budgeting, outreach, development and implementation, partner-service coordination, and supervision of staff and volunteers. The Site Manager executes contracted program deliverables and may support transition programs, programming with other SUN sites, sports leagues, food distributions, and community garden projects. The position also ensures timely completion of program correspondence, reports, data tracking, and other contractual outputs for Multnomah County and associated programs.

The Site Manager works collaboratively with the school principal, school staff, families, community partners, IRCO colleagues, funders, and other stakeholders. Responsibilities include developing programming responsive to community needs, aligning activities with school and funder objectives, coordinating partner agreements and services, maintaining safe and effective out-of-school programming, managing registration and communications, supervising staff and volunteers, and maintaining program, finance, and HR records. The position is in person at David Douglas High School and is not remote.

IRCO’s SUN approach emphasizes specialized services designed with and for particular communities, comprehensive wraparound support, expanded academic assistance, enrichment, and access to health and social-service resources. The Site Manager is expected to participate in required professional development and training and support IRCO’s mission, vision, and values.

Requirements

• Bachelor’s degree or an equivalent combination of training and experience.
• Pass the Oregon Department of Education and David Douglas School District background check.
• English proficiency required; a second language is preferred, particularly Mandarin or Cantonese Chinese, Spanish, Vietnamese, Chuukese, Ukrainian, Somali, or another language commonly spoken by families at David Douglas High School.
• Ability to work independently with minimal on-site supervision and direction.
• Ability to work positively in a demanding, fast-paced social-service environment, adapt to changing priorities and schedules, and exercise sound judgment regarding program deliverables.
• Ability to manage high-stress situations.
• Ability to work in office and school settings and, as needed, outdoors, on playgrounds, on student field trips, or on buses.
• Ability to work flexible hours and a variable schedule.
• Experience and ability to work in varied, community-based environments.
• Ability to collaborate with agency staff, the school community, program partners, vendors, and community contacts.
• Demonstrated customer-service skills when interacting effectively with distressed or demanding students, parents, teachers, partners, and employees.
• Excellent interpersonal, verbal, and written communication skills.
• Experience in conflict management and decision-making, including balancing stakeholder and partner interests while implementing programming and activities.
• Ability to make presentations promoting the SUN program or other assigned topics.
• Reliable attendance and punctuality.
• Proven recordkeeping skills, including maintaining activity and staff rosters, attendance and sign-in sheets, registration information, and incident reports.
• Ability to perform some physical effort or manual labor, such as lifting, carrying, or frequent movement.
• Ability to handle occasional discomfort from noise, temperature, indoor/outdoor work, dirty conditions, or interactions with angry or hostile people.

Nice To Haves

• A second language, especially Mandarin or Cantonese Chinese, Spanish, Vietnamese, Chuukese, Ukrainian, Somali, or another language commonly spoken by families enrolled at David Douglas High School.

Responsibilities

• Ensure programs meet IRCO Program Management Standards and use associated tools; engage in continuous program improvement.
• Survey school-community needs and interests with the principal, school staff, and families, and develop responsive SUN programming.
• Work with the principal to integrate SUN activities into the School Improvement Plan in support of academic achievement, family engagement, and community outreach.
• Develop programming strategies aligned with Multnomah County SUN Community Schools initiative and funder requirements.
• Complete timely program reports and data-entry requirements for Multnomah County and other funding sources.
• Maintain a SUN Leadership Team of parents and key stakeholders to support family engagement and community outreach.
• Coordinate systems that connect families with basic-needs resources, including food, health care, housing, utilities assistance, and shelter.
• Participate in school leadership teams and recommend culturally appropriate, equitable, and inclusive approaches to student improvement plans.
• Develop or update the SUN Partner Handbook and orient partners, staff, and volunteers to SUN protocols, school-space use, and student-behavior rules.
• Train, supervise, and evaluate employees and volunteers; hold regular meetings and support effective communication.
• Work with IRCO SUN peers and Human Resources on hiring and consult with the supervisor and HR about staffing, discipline, work plans, and termination.
• Ensure programming partners have adequate school space, resources, and supplies.
• Create and manage safety plans for after-school programs, train partners and staff in safety practices, and coordinate emergency drills with building staff; follow the Multnomah County Out of School Protocol.
• Work with the supervisor to develop and sign memorandums of understanding, professional service agreements, and other partner agreements.
• Develop event and activity registration and marketing materials; manage registration, class and student schedules, and program communications.
• Protect confidential student information and follow applicable HIPAA and FERPA standards.
• Manage the program budget as directed and complete finance and HR records and reports on time.
• Attend assigned school, IRCO, systems-level, work-group, and community meetings.
• Conduct assigned outreach with the supervisor and IRCO Communications to promote SUN Community Schools and agency objectives.
• Partner with the school and district to conduct culturally appropriate family and community engagement events.
• Build and maintain cooperative relationships with funders, volunteer agencies, community members, the public, and other stakeholders.
• Fulfill required professional development and training activities.

Benefits

• Flexible working arrangements and schedules.
• Three to six weeks of paid time off per year.
• 401(k) match of over 100% on the first 5%, with immediate vesting.
• 3% match for student loans or college savings.
• 12 paid holidays and one floating holiday.
• Medical and dental insurance options with 85% coverage for employees and families, with no deductibles.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Flexible spending account.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager