Summer 2027 Intern - Claims
About The Position
An internship with our company is a great opportunity to build your skillset and explore your career interests. Our summer student internship is a 10 to 14 week program that starts in mid May and ends in August. During your internship, you'll work on impactful projects that make a difference at our company, with our customers, and in our communities. You'll also gain exposure to different areas of our business and have numerous opportunities for networking and coaching. Interns may be eligible for a one-time hiring bonus to assist with housing costs depending upon proximity to our company office location. As a Claims Operations intern, you will support teams responsible for Claims Quality Assurance, Knowledge Management, and Training by working on projects that help improve claim handling consistency, employee development, and operational effectiveness. Reporting to a Senior Manager within Claims Program Operations, you will analyze data, assist with process improvement initiatives, contribute to training and knowledge resources, and support quality review programs that drive business results. This internship provides hands-on exposure to insurance claims operations while offering opportunities to collaborate with leaders and gain experience in analytics, project management, and organizational learning.
Requirements
- Must be in student status at an accredited 4-year college or university during the internship, graduating August 2027 or later.
- Must be pursuing a Bachelors, Masters, or PhD.
- Major/program must align with internship role.
- Demonstrated analytical, problem-solving, and communication skills with experience using data to identify trends and present findings.
- Effective written and verbal communication skills, including experience with business writing, technical documentation, research, and information synthesis.
Nice To Haves
- Experience with Microsoft Excel, PowerPoint, and AI-powered tools (e.g., Copilot, Claude) preferred; familiarity with SQL, data querying, reporting tools, or technical writing is a plus.
Responsibilities
- Develop an understanding of our business, corporate culture and structure to support your work.
- Contribute creative ideas and strategic approaches in response to changing situations.
- Analyze claims quality, training, and operational data to identify trends, develop insights, and support recommendations for process improvement initiatives.
- Assist in the creation and maintenance of knowledge management resources, including job aids, training materials, process documentation, and knowledge articles.
- Support reporting, dashboard development, and AI-enabled operational projects by leveraging tools and technology to improve claim handling consistency and employee effectiveness.
Benefits
- comprehensive medical, dental, vision and wellbeing benefits
- competitive 401(k) contribution
- pension plan
- annual incentive
- 9 paid holidays
- paid time off program (23 days accrued annually for full-time employees)
- student loan repayment program
- paid-family leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
