Claims Intern - Summer 2027

Jewelers Mutual Group•Neenah, WI

About The Position

The Jewelers Mutual Claims Internship position is designed to offer challenging and rewarding experiences related to Personal Lines claim tasks and responsibilities. The program is ideal for students looking for professional development within a customer-facing team charged with adjudicating $100M in personal jewelry insurance claims annually. Since 1913, Jewelers Mutual has been committed to supporting the Jewelry industry and putting customers at the center of everything they do. With over a century of trusted expertise, they are financially strong, forward-thinking, and driven by curiosity. Guided by their core values of Agility, Accountability, and Relevancy, they lead through innovation. As a technology-focused organization, they embrace cutting-edge tools and data-driven insights to continuously improve their products, services, and customer experience. Their mission is to be the industry’s most trusted advisor by investing in their people, adopting new technologies, and striving for excellence. They are dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of their people. Interns will move fast and embrace change, always look for better ways, and grow, thrive, and help shape what’s next. Joining Jewelers Mutual means being part of a culture where you can make an impact while building your future.

Requirements

Must be pursuing a bachelor's degree in Business, Risk Management & Insurance or a related field
Must have strong attention to detail.
Basic proficiency with Microsoft Office tools (Excel, Word, PowerPoint).

Responsibilities

Assist licensed claim examiners with key claim handling tasks.
Provide input on claim processes and controls.
Analyze and interpret insurance policy language.
Review claim documentation provided by jewelers, field adjusters, attorneys, etc.
Investigate and provide input on potential fraudulent claims.
Learn jewelry, diamond, and watch basics.
Expedite claim payments with accuracy.
Evaluate claim vendor performance.
Review and Interpret claim reports, including trend analysis.
May support SIU/fraud & quality initiatives throughout the claims department.