Summer Event Assistant - Temporary

Chapman University CareersIrvine, CA
Onsite

About The Position

The Temporary Evening Event & Program Assistant serves as the primary on-site university representative during evening hours throughout the summer conference and camps season. This role is responsible for supporting a wide range of campus programs by ensuring smooth operations, policy compliance, and a high-quality guest experience.

Requirements

  • Experience in staffing events or customer service experience.
  • Strong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent interpersonal and customer service skills; ability to interact professionally with a wide range of stakeholders.
  • Ability to work independently and exercise sound judgment, particularly in evening and after-hours situations.
  • Evening and weekend availability required.
  • Position requires walking across campus, light lifting, and active, on-site engagement throughout the shift.
  • Must be reliable, responsive, and detail-oriented.

Responsibilities

  • Serve as the primary on-site university representative during evening hours
  • Provide supervision for programs involving minors, ensuring adherence to university policies and approved program structures.
  • Coordinate with campus partners (Public Safety, Facilities, Custodial, AV)
  • Provide event support for various programs throughout campus.
  • Assist with participant check-in/out, wayfinding, room access coordination, and general event logistics.
  • Support policy compliance and risk management protocols with contract-related documentation and coordination as needed.
  • Assist with event setup, transitions, and breakdown as needed.
  • Manage evening check-ins, guest services, and program support
  • Serve as a point of contact for conference organizers and participants, helping to resolve issues in real time and enhance the overall guest experience.
  • Maintain clear communication and documentation of evening activities
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