Suites Pantry Administrator

Aramark•Ottawa, ON

2d•Onsite

About The Position

The Pantry Administrator is the main point of contact for Suite ordering and billing on Event Day. This role is integral to a seamless experience for the client and our admin team. It is primarily focused within the suite pantry keeping an accurate account for all food, beverages, and supplies that enter and exit the pantry.

Requirements

Basic math & counting skills required
Must be able to work independently with limited supervision
Requires occasional lifting, carrying, pushing, and pulling up to 25lb
Must follow required dress code as assigned
Complete Food Handler and Alcohol Service trainings as required by location
Must be able to stand for extended periods of time.

Nice To Haves

Previous customer service experience preferred
Previous cash handling experience preferred

Responsibilities

Distribute all necessary paperwork to Suite Attendants
Distribute handhelds to Suite Attendants as needed
Answers phones in a professional manner (prior, during, and post event).
Adjust any orders as needed on event day. Communicate any changes with Managers/Supervisors/Pantry Coordinators
Checking in with Management for event details and tasks
Assist with printing off all production reports to distribute accordingly for prep & set up
Verify orders leaving the pantry for accuracy (before, during, after event)
Assist with any suite setups if required
WORK WITH FOH SUPERVISOR AND GATHER ALL SUITE STAFF FOR A SAFETY BRIEFING & EVENT DETAILS FOR THE DAY PRIOR TO DOORS OPENING
Ensure all event day orders are entered into POS accurately
Distribute food orders to the Pantry Coordinator or Runners as they print up in the pantry
Distribute beverage orders to Runners to accurately fill and deliver to the suites in a timely manner
Verify Dessert distribution and ensure it is delivered on time from Pantry or Bake shop. Verify all desserts are labelled appropriately with all known dietary restrictions
Communicate with the FOH Supervisor and Manager during the event with any revisions or other pertinent notes and details that everyone should be made aware of.
Ensure billing details for clients are executed correctly.
Clean and organize the POS station for the next event
Ensure all handhelds are returned and recharged for the next event.
Completed all necessary billing paperwork (must balance to the penny)
Complete transfer out processing from designated Pantry (Yellow Dog)
Complete all inventory counts for the Pantry
Communicate any billing discrepancies with Managers
Communicate and missing supplies to Managers/Supervisors