Suites Dessert Cart Attendant

Compass Group•Miami, FL

About The Position

The Suites Dessert Cart Attendant takes food and beverage orders and efficiently delivers items to dining room guests. The role includes greeting guests, providing professional service, maintaining safe food handling and sanitation practices, and supporting a clean, safe dining environment. The attendant communicates with back-of-house staff to ensure orders and special requests are fulfilled, responds to guest needs and complaints, and helps set up and maintain the dining room before, during, and after service. The position may also support other departments during special events and functions and perform other duties as assigned.

Responsibilities

  • Promptly and warmly greet dining room guests and take food and beverage orders efficiently while following established steps of service.
  • Deliver food promptly and professionally, maintain safe food handling and sanitation standards, and follow up with guests about additional needs.
  • Understand menu items and ingredients, advise guests on food and drink combinations when requested, accommodate reasonable requests, and note preferences.
  • Demonstrate knowledge of specialized diets and allergens as needed.
  • Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
  • Communicate effectively and patiently with guests and staff and work well with others.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Maintain sensitivity and confidentiality regarding personal or medical information shared by guests.
  • Address complaints or issues promptly and relay relevant information to a supervisor.
  • Set up the dining room before service and maintain a clean, neat area that meets sanitation standards during and after service.
  • Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
  • Work with staff from other departments during special events and functions.
  • Perform other duties as assigned.

Benefits

  • Instapay (early access to wages) and high-interest savings through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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