Suite Busser

THE KRAFT GROUP•Flower Mound, TX
•$15 - $20•Onsite

About The Position

The Suite Busser works with the Suite Attendant to provide exceptional customer service to internal and external guests in the Luxury Suites. The role includes setting up events, delivering food and beverages and other requested items, assisting with guest service, and bussing tables and counters. After events, the Suite Busser breaks down and cleans equipment and supplies, ensuring they are properly cared for and stored. The position also supports the Pantry expeditor and Suite Attendant in meeting quality controls and service standards. The position has no supervisory responsibilities. Duties and responsibilities may change as business needs require.

Requirements

  • At least 18 years of age.
  • Ability to communicate effectively in English, verbally and in writing.
  • Ability to work as a team member in a diverse environment.
  • Flexible schedule; nights, weekends, and holidays may be required.
  • Ability to commit to all home football games and other full-stadium events.
  • Ability to stand and walk for extended periods.
  • Ability to repeatedly move at least 50 pounds.

Nice To Haves

  • Two or more years of experience in high-volume catering or full-service dining.
  • Knowledge of food service and table standards.
  • Professional demeanor and appearance.
  • Organized and attentive to detail.

Responsibilities

  • Work with the Suite Attendant to deliver first-class customer service to all Luxury Suite guests.
  • Ensure Suite special requests and needs are met and communicated to management.
  • Set up Suite events while attending to service details and departmental standards.
  • Meet Suite service standards, including bussing, food handling and safety, and Suite deliveries.
  • Break down and clean equipment and supplies after Suite events, ensuring proper care and storage of equipment, supplies, food, and beverages.
  • Deliver items to Suite guests in a timely manner, including food, beverages, dessert carts, small wares, and Stadium giveaways.
  • Work with the Pantry expeditor to adhere to quality controls and customer service standards and to support the Suite Attendant.
  • Complete other duties as required by the business or assigned by management.
  • Perform special projects and assignments as business needs dictate.
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