Suite Bartender |Part-Time | Casey's Center

Oak View Group•Des Moines, IA

6d•Onsite

About The Position

The Suite Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled, per business need. This role pays an hourly rate of $10.00 and is tip eligible.

Requirements

High school diploma or equivalent preferred.
Six months or more experience bartending in a similar environment.
Accurate and responsible cash handling skills.
Detail-oriented, organized, and able to multi-task & prioritize in a fast-paced environment.
Ability to be self-directed while working in a team-oriented environment.
Professional interpersonal communication skills with co-workers, guests, and managers.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages).
Requires strict confidentiality with regard to private company information, including event guests, event contracts, and suite owners.
Ability to acquire TEAM / TIPS certification for service of alcohol.
Ability to work a flexible schedule, including nights, weekends, and long hours.

Responsibilities

Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
Follow the bar pre-shift notes and bar menus and provide service as described.
Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
Pour drinks responsibly in accordance with company standards for serving size.
Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
Communicate a cut-off to a guest as required.
Listening and responding to any customer requests or concerns.
Bartenders are expected to de-escalate intoxicated guest situations.
If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
Request additional product or restock product as required.
Maintains a clean and sanitary workstation at all times.
Ensures bar equipment is clean & well maintained.
Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.
Maintain TEAM / TIP’s certification for service of alcohol.