Bartender | Part-Time | I-X Center

Oak View Group•Cleveland, OH

11d

About The Position

The Bartender serves alcoholic and non-alcoholic beverages at I-X Center. The role requires a personable, professional approach and the ability to work in a fast-paced, changing environment. The bartender must maintain excellent attendance and be available for scheduled events according to business needs. The position pays $15.25 per hour and is tip eligible under the collective bargaining agreement. Benefits are provided under the union agreement. The position will remain open until December 31, 2026.

Requirements

Six months or more of bartending experience.
Accurate cash-handling skills.
Ability to prioritize tasks in a fast-paced environment.
Ability to work independently while contributing to a team-oriented environment.
Excellent interpersonal and communication skills.
Ability to work a flexible schedule, including nights, weekends, and long hours.

Nice To Haves

High school diploma or GED.
Bartending school.

Responsibilities

Meet company standards for guest service, interactions with coworkers, and uniform standards.
Follow pre-shift notes and bar menus and provide service as described.
Serve alcoholic beverages in accordance with proper procedures and applicable state and federal regulations.
Learn or maintain knowledge of available beer, wine, and spirits, and suggestively upsell products to guests.
Pour drinks responsibly according to company serving-size standards.
Check guest identification to verify the minimum age for purchasing alcoholic beverages, in accordance with state and federal regulations.
Communicate a cutoff to a guest when required.
Listen and respond to customer requests or concerns.
De-escalate situations involving intoxicated guests; contact management or security when a guest is confrontational, belligerent, or uses extreme profanity.
Contact management when unable to resolve an issue or make a decision beyond the scope of standard decision-making.
Request additional products or restock products as needed.
Be responsible for the issued bar bank.
Maintain a clean and sanitary workstation and keep bar equipment clean and well maintained.
Perform other assigned duties, which may include setting up and breaking down bar equipment and helping organize the cooler.