Suite Attendant

ASM Global•Highland Heights, KY

1d•Onsite

About The Position

Legends Global, a leader in privately managed public assembly facilities, is recruiting for part-time associates for a Suite Attendant team member in our Food & Beverage department at Truist Arena in Highland Heights, Kentucky. Our business is event-based, and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are “as needed” and we cannot offer employees consistent schedules or a guaranteed number of hours per week. This position is required to pass a credit & background check.

Requirements

Must be able to work flexible hours, nights, weekends and holidays.
Must be able to obtain a Food Handler’s Permit upon hire.
Must attend all ASM Global Alcohol and Policy Training Classes
Excellent communication skills.
Good with people.
Ability to handle high stress situations
Ability to read and understand English
Ability to work a flexible schedule including nights, weekends and holidays

Nice To Haves

High school diploma or equivalent preferred.
1-2 years serving experience.

Responsibilities

Greets all guests with enthusiasm and friendliness.
Serves alcoholic beverages in an appropriate manner consistent with company standards.
Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
Does side work during non-busy hours.
Speaks to guests with enthusiasm at all times.
Develops relationships with guests.
Provides the highest level of service in accordance with our standards.
Identifies food orders when ready and delivers items to tables in a timely manner.
Maintains a professional appearance at all times.
Communicates with food and beverage staff to ensure guest satisfaction.
Reports to work as scheduled, in uniform, and ready to be in position.
Maintains professional relationships with all coworkers.
Follows checklists and standard operating procedures.
Maintains a safe, clean, organized, and stocked work area.
Performs duties as assigned.
Maintains full knowledge of menus, recipes, and other pertinent information.
Constantly increasing knowledge of food, beverages, and other products and services.
Ensures that guests have a positive and memorable experience.
Responsible for constant sanitation, organization, and proper food handling.
Prepares work area for either opening, mid-shift, or closing in accordance with company standards.