SUITE ATTENDANT

Compass Group•Oklahoma City, OK

77d•$14 - $15•Onsite

About The Position

This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The Suite Attendant is responsible for greeting guests warmly, taking orders accurately, and delivering food and beverages professionally while adhering to safe food handling and sanitation standards. A thorough understanding of menu items, ingredients, and potential allergens is required. The position also involves communicating with back-of-the-house staff, handling cash and tickets, promoting a clean and safe environment, and addressing guest complaints promptly. The Suite Attendant will also be responsible for setting up and maintaining the dining room, operating various equipment, and collaborating with other departments for special events.

Requirements

Demonstrates complete understanding of menu items and ingredients.
Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
Demonstrates knowledge of specialized diets and allergens.
Exhibits exceptional communications skills and demonstrates ability to get along well with others.
Remains flexible and patient when communicating with guests and staff.
Follow proper cash-handling procedures.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.

Nice To Haves

Certain positions may require Florida Level 2 background screening.

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.