Suffolk ADR Community & Court Services Specialist - Long Island Dispute Resolution Center
About The Position
EAC Network, a leading not-for-profit social service agency, is seeking a dedicated Suffolk ADR Community & Court Services Specialist to join the Long Island Dispute Resolution Centers (LIDRC). This role provides court-connected and community-based Alternative Dispute Resolution (ADR) services in Suffolk County. Responsibilities include in-court intake and screening, case coordination, mediation scheduling, direct mediation services, managing community mediation cases, and supporting other ADR services on a shared rotation basis. The position requires periodic travel between Nassau and Suffolk Counties, and occasional travel throughout New York State for agency-related activities.
Requirements
- Associate’s degree, Bachelor’s degree preferred in conflict resolution, human services, criminal justice, or related field.
- Certified mediator or eligible for certification.
- Experience working in court-based or community mediation programs preferred.
- Strong organizational, communication, and data management skills.
- Excellent communication, organization, and attention to detail.
- Proficient in Microsoft Office, database systems, and virtual platforms (Zoom, Webex, Teams).
- Valid NYS driver’s license and reliable transportation.
Nice To Haves
- Bachelor's degree in conflict resolution, human services, criminal justice, or related field.
- Certified mediator or eligible for certification.
- Experience working in court-based or community mediation programs.
Responsibilities
- Provide daily Small Claims Court coverage in Suffolk County during morning court calendars.
- Conduct in-court intake screening and explain mediation to litigants for mediation appropriateness.
- Maintain regular communication with court clerks and court administrators.
- Mediate as needed.
- Prepare and submit required court documentation and disposition reports.
- Support other ADR services initiatives.
- Manage community cases for ADR services in the afternoon.
- Conduct intake, screening, and case preparation for community referrals.
- Coordinate mediations and provide direct mediation services as needed.
- Maintain relationships with community referral partners.
- Maintain confidential case files and documentation.
- Enter case data into Caseload Manager.
- Participate in staff meetings and training activities.
- Assist with outreach and public education efforts.
- Perform other ADR duties as assigned.
Benefits
- Supportive work environment
- Commitment to well-being and growth
- Equity, justice, and belonging fostered in the workplace
- Flexible and hybrid schedules
- Generous PTO policy
- Summer Fridays
- Gold Healthy Workforce Designation from Cigna in 2024 and 2025
- Eligibility to participate in EAC Network’s 401(k) plan
- 3% employer contribution to 401(k) for full-time employees after one year of service
- Eligibility for Public Service Loan Forgiveness program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
