Suffolk ADR Community & Court Services Specialist (Lemon Law) - Long Island Dispute Resolution Center
About The Position
Join Our Team as an Suffolk ADR Community & Court Services Specialist (Lemon Law)! Are you passionate about supporting families and serving the community to make a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated part time Suffolk ADR Community & Court Services Specialist (Lemon Law) to join the Long Island Dispute Resolution Centers (LIDRC). Salary: $30/hour Schedule: Monday-Friday 9AM-5PM with occasional evening Location: 320 Carlton Ave in Central Islip, NY The ADR Community and Court Services Specialist provides court-connected and community-based ADR services in Suffolk County. This position is responsible for in-court intake and screening, case coordination, mediation scheduling, and direct mediation services as needed. The Specialist also manages and coordinates the lemon law arbitration program. The position requires periodic travel between Nassau and Suffolk Counties, as well as occasional travel throughout New York State for meetings, trainings, conferences, program coverage, and other agency-related activities.
Requirements
- Associate’s degree, Bachelor’s degree preferred in conflict resolution, human services, criminal justice, or related field.
- Certified mediator or eligible for certification.
- Experience working in court-based or community mediation programs preferred.
- Strong organizational, communication, and data management skills.
- Excellent communication, organization, and attention to detail.
- Proficient in Microsoft Office, database systems, and virtual platforms (Zoom,Webex, Teams).
- Valid NYS driver’s license and reliable transportation.
Nice To Haves
- Bachelor’s degree preferred in conflict resolution, human services, criminal justice, or related field.
- Experience working in court-based or community mediation programs preferred.
Responsibilities
- Manage and Coordinate the Lemon Law Arbitration programming including intake, scheduling, arbitrator assignments, and hearing logistics.
- Serve as virtual host for Lemon Law hearings and ensure compliance with program procedures.
- Prepare and submit monthly statistical data and manage arbitrator files.
- Assist with Lemon Law Apprenticeship Program.
- Provide daily Small Claims Court coverage in Suffolk County during morning court calendars.
- Conduct in-court intake screening and explain mediation to litigants for mediation appropriateness.
- Maintain regular communication with court clerks and court administrators.
- Mediate as needed.
- Prepare and submit required court documentation and disposition reports.
- Maintain confidential case files and documentation.
- Enter case data into Caseload Manager.
- Participate in staff meetings and training activities.
- Assist with outreach and public education efforts.
- Perform other ADR duties as assigned.
Benefits
- EAC Network’s 401(k) plan
- Public Service Loan Forgiveness program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
