Nassau Senior ADR Community & Court Services Specialist - Long Island Dispute Resolution Center

EAC Network • Village of Hempstead, NY

9d • $32 - $32 • Onsite

About The Position

Join Our Team as an Nassau Senior ADR Community & Court Services Specialist! Are you passionate about supporting families and serving the community to make a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Nassau Senior ADR Community & Court Services Specialist to join the Long Island Dispute Resolution Centers (LIDRC). Salary: $32/hour Schedule: Monday-Friday 9AM-5PM with occasional evening Location: 175 Fulton Ave. Suite 400 in Hempstead, NY

Requirements

• Associate’s degree, Bachelor’s degree in conflict resolution, human services, criminal justice, or related field
• Certified mediator or eligible for certification
• Experience working in court-based or community mediation programs preferred
• Strong organizational, communication, and data management skills
• Excellent communication, organization, and attention to detail
• Proficient in Microsoft Office, database systems, and virtual platforms (Zoom,Webex, Teams)
• Valid NYS driver’s license and reliable transportation

Responsibilities

• Provide daily Small Claims Court coverage in Nassau County during morning court calendars.
• Conduct in-court intake screening and explain mediation to litigants for mediation appropriateness.
• Maintain regular communication with court clerks and court administrators.
• Mediate as needed.
• Prepare and submit required court documentation and disposition reports.
• Support Surrogate’s Court ADR services on a shared rotation basis.
• Coordinate and schedule monthly Court Calendar with staff and volunteer mediators.
• Manage community cases for ADR services in the afternoon.
• Conduct intake, screening, and case preparation for community referrals.
• Coordinate mediations and provide direct mediation services as needed.
• Maintain relationships with community referral partners.
• Ensure accuracy, completeness, and timeliness of case data entry.
• Monitor compliance with CDRC reporting standards.
• Train and support staff in Caseload Manager data procedures.
• Participate in regular meetings with OCA data and analytics staff.
• Maintain confidential case files and documentation.
• Enter case data into Caseload Manager.
• Participate in staff meetings and training activities.
• Assist with outreach and public education efforts.
• Perform other ADR duties as assigned.

Benefits

• 401(k) plan
• 3% employer contribution to 401(k) after one year of service for full-time employees
• Public Service Loan Forgiveness program eligibility
• Flexible and hybrid schedules
• Generous PTO policy
• Summer Fridays
• Gold Healthy Workforce Designation from Cigna in 2024 and 2025

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree