Success Coach Newport, KY

Brighton Center Inc•Newport, KY

26d•$18 - $19•Onsite

About The Position

The Success Coach is a part-time position in Brighton Center's Workforce Development Department, working with customer's seeking to advance their skills with a focus on career advancement. The role of Success Coach is to lead in partnership with the Skill Instructors. Success Coaches partner with trainees to identify and address barriers to attendance, progression, and employment. Success Coaches assist trainees in navigating community resources, provide individualized and group lessons on employability and life skills, and engage trainees in the learning experience. In addition, Success Coaches work with trainees individually to develop service plans to combat issues holistically.

Requirements

Passion for working with a diverse population and unshakable belief in the potential of our trainees’ ability to become self-sufficient
Demonstrated customer service experience
Strong computer skills including proficiency with Microsoft Office applications and ability to navigate database applications
Reliable transportation
Excellent communication skills and the ability to build positive, professional relationships
Ability to manage multiple priorities while demonstrating attention-to-detail in reporting, documentation, etc.
Ability to work both collaboratively and independently
Ability to adapt and maintain flexibility in a fast-paced and changing environment

Responsibilities

Build trusting, professional relationships with trainees.
Guide trainees in building their employment preparation, adult education, and soft skills by facilitating workshops, leading activities, and providing one-on-one coaching.
Assist in helping trainees to learn new skills and prepare for certifications by providing tutoring.
Collaborate with other team members to develop curricula, grade assignments, formulate individual work plans for trainees, and make suggestions for improvements, as appropriate.
Provide individualized coaching to career seekers to address situations that are barriers to employment.
Participate in weekly collaborative case management meetings with team members, action teams, monthly staff meetings, progress/coaching meetings with trainees, as well as other agency meetings, as assigned.
Manage attendance roster and facilitate daily communication with absent trainees.
Maintain and build relationships with community organizations and case workers.
Actively participate in community events and build awareness within the community.
Track data, perform data entry and outcome tracking, and report trainee progress to other programs, as applicable.