Success Coach

St. Olaf College • Northfield, MN

22h • Onsite

About The Position

The Success Coach will provide holistic support to students, developing rapport and meeting individually with students on their caseload. They will proactively reach out to students facing academic, personal, financial, or other difficulties. This role involves developing Success Plans, meeting weekly with students on academic probation, and providing one-on-one academic skills coaching. The Success Coach will also collaborate with students on 4-Year Planning tasks, use text messaging for important reminders, and utilize a software management system to monitor student needs and maintain records. Additionally, the Success Coach will co-lead SOAR discussion sections, conduct workshops on various student success topics, and plan/lead activities to foster belonging and connections. They will develop coaching materials on resources and support areas, assist with the hiring and supervision of SOAR Student Peer Leaders, and provide supplemental advising during registration periods. The role also involves assisting with Academic Success Center activities, collaborating with campus partners, completing required training, and supporting a diverse and inclusive community.

Requirements

• Bachelor’s degree.
• 2+ years of undergraduate or postgraduate experience in student services, such as advising underrepresented students, mentoring, tutoring, Supplemental Instruction (SI), study skills development, and academic or other coaching, or related work experience.
• Employment in this position is conditioned upon successful completion of a background check which may include: criminal background checks, reference checks, verification of work history, verification of any required academic credentials, licenses, and/or certifications, a motor vehicle check, verification of DOT certification, a credit check, employment eligibility verification, and/or a pre-employment physical.
• This position may require you to report early, stay late or work different shifts depending on staffing levels.
• It may also require you to perform all essential job functions whenever needed and during campus emergencies when necessary.

Responsibilities

• Provide Success Coaching.
• Develop rapport and meet individually with every student on caseload at least once/semester to provide holistic support.
• Provide proactive outreach to students who are experiencing academic, personal, financial, or other difficulties (e.g. early alert, lack of engagement).
• Develop a Success Plan and meet weekly with students placed on academic probation.
• Provide one-on-one academic skills coaching.
• Collaborate with students to design, create and confirm developmentally appropriate 4-Year Planning tasks.
• Nudge students via text on important student responsibilities and student success issues (e.g. registration holds, course sequencing, financial aid deadlines).
• Utilize software management system to monitor and respond to student needs and keep accurate records.
• Co-lead SOAR discussion sections with peer SOAR leaders.
• Provide workshops on study/test taking skills and strategies, reading strategies, time management, test anxiety, mindfulness, stress management, building healthy relationships, etc.
• Plan, lead and implement activities to foster belonging and assist students to build connections with peers, staff and faculty.
• Develop holistic coaching materials on a wide range of resources and academic and personal support areas including time management, test anxiety, research – based learning strategies and study strategies, stress management, financial wellness.
• Assist with the hiring of approximately 115 SOAR Student Peer Leaders.
• Assist with the supervision and mentoring of approximately 24 SOAR Peer Leaders.
• Provide supplemental advising, especially during registration periods.
• Assist with all Academic Success Center support activities such as meetings, new student orientation activities, reporting, data collection, and grant writing.
• Collaborate with a wide range of campus partners.
• Perform other duties as assigned.
• Complete and meet deadlines for required training and performance management cycle.
• Support, respect, and commit to embracing diverse backgrounds, values, and points of view to build a strong and inclusive community.

What This Job Offers

• Career Level: Entry Level