Success Coach

Guiding HarborYpsilanti, MI
Onsite

About The Position

Guiding Harbor Independent Living Plus program is a shared living program for young adults 16-19 years of age. The Success Coach is responsible for assisting in the day-to-day operations of the home, ensuring housing standards are met, supporting program participants in learning independent living skills, and creating a safe, nurturing, and organized environment for all residents. The program supports a population with constantly changing needs and our goal is to strengthen and empower them, so they become self-sufficient, competent, and stable.

Requirements

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Assisting in the day-to-day operations of the home.
  • Ensuring housing standards are met.
  • Supporting program participants in learning independent living skills.
  • Creating a safe, nurturing, and organized environment for all residents.
  • Communicating effectively with the Program Manager and providing, in a timely and accurate manner, all information necessary for the home to be safe, organized, and function properly.
  • Helping ensure program participants are successful and that program requirements are met and documented.
  • Ensuring any issues or concerns are addressed in a timely manner and properly documented.
  • Assisting in providing the education and practice of skills necessary to live successfully both independently and within a community.
  • Assisting in the planning, implementation, and reinforcement of life skills training within the home and agency.
  • Serving as a role model to young adults in residence by modeling responsible behaviors.
  • Providing encouragement, support and structure for all program participants.
  • Participating in participant onboarding and problem resolution, as requested.
  • Assisting in the planning and implementation of life skills training within the agency.
  • Reinforcing and developing life skills in-home by providing direct instruction or assistance with development of life skills, including but not limited to household chores, cooking, and grocery shopping on a budget.
  • Facilitating and /or participating in "house meetings" to review house rules, plan activities or discuss other needs of house/group.
  • Providing feedback on participant needs or issues and facilitating follow-up with participants.
  • Maintaining adequate awareness of young adults and visitor activities to ensure the safety of the youth, other residents, visitors and the home are maintained.
  • Reporting non-compliance with home rules to the Program Manager.
  • Providing occasional transportation support to participants for appointments.
  • Working closely with the team to identify, evaluate and propose solutions to program areas that need special attention.
  • Assisting in ensuring program and participants meet program operational goals.
  • Supporting mentor goals with individual participants as needed and requested.
  • Working with landlords, contractors, Program Manager or appropriate party when maintenance issues arise, reporting issues in a timely manner.
  • Answering the “on-call” phone, as needed, during your shift.
  • Other duties as assigned by Program Manager.
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