Success Coach II
About The Position
The Academic Success Center at Texas A&M University is seeking a student-focused Scholastic Performance Specialist II (Success Coach) to plan, develop, implement, and manage student scholastic performance programs and activities. The Success Coach provides scholastic direction and services to students individually and in groups, and connects them with resources that support academic success. The role monitors student progress, maintains records, analyzes data, and prepares reports. The position maintains an individual student caseload, supports retention among identified student groups, and collaborates with students, university and college offices, and other stakeholders. It also oversees academic coaching projects, maintains student contact records, and completes internal professional academic coach training. Work takes place under general office conditions, with most time spent in contact with students. Occasional evening and weekend work is required.
Requirements
- Bachelor’s degree in an applicable field, or an equivalent combination of education and experience.
- Related experience in advising, recruiting, counseling, teaching, coaching, Student Affairs, or another related area. The posting lists both two years and one year as required experience.
- Technical experience with word processing, spreadsheets, and PowerPoint.
- Ability to multitask and work cooperatively with others.
- Ability to facilitate competent public speaking.
- Knowledge of student development in higher education.
- Ability to lead students in developing educational and personal goals.
- Knowledge of Texas A&M University’s history, mission, vision, values, and culture.
- Knowledge of the history and role of success coaching in higher education and at Texas A&M University.
- Knowledge of university policies, procedures, rules, and regulations relevant to success coaching.
- Knowledge of or experience with FERPA.
- Knowledge of the characteristics, needs, and experiences of emerging student populations.
- Knowledge of how to create and maintain welcoming environments in success coaching interactions for emerging student populations.
- Knowledge of resources and effective, appropriate responses to address student well-being.
- Ability to use information technology applicable to relevant success coaching roles.
- Knowledge of training methods and techniques for planning, designing, developing, and delivering engaging, effective, relevant coaching content aligned with desired learning outcomes.
Nice To Haves
- Master’s degree in an applicable field, or an equivalent combination of education and experience.
- Four years of experience in advising, recruiting, counseling, teaching, coaching, Student Affairs, or another related area.
- Advanced technical experience with word processing, spreadsheets, and PowerPoint.
Responsibilities
- Maintain an individual caseload of students.
- Meet with students, make referrals, and follow up regarding general scholastic questions, concerns, and needs.
- Support retention of identified student groups through coaching, mentoring, grade monitoring, and other support activities.
- Provide scholastic direction and advice to students individually and in groups.
- Maintain records; administer and interpret assessment inventories; make referrals as required; and manage administrative aspects of individual student cases.
- Develop and supervise systems for maintaining records of student contacts.
- Oversee the development and implementation of academic coaching projects to achieve specific objectives or outcomes.
- Maintain student information in appropriate record systems and keep records of student contacts and achievements.
- Interpret data and prepare reports as requested.
- Respond to student inquiries and refer students to appropriate university and college policies, procedures, and stakeholders.
- Interact with college offices regarding students’ academic progress, including probationary terms and general academic progress.
- Complete professional academic coach internal training.
Benefits
- Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance; Texas A&M contributes to employee health and basic life premiums.
- 12–15 days of annual paid holidays.
- Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
- Automatic enrollment in the Teacher Retirement System of Texas.
- Free exercise programs and release time.
- Free LinkedIn Learning training, webinars, and limited financial support for conferences and workshops.
- Educational release time and tuition assistance for completing a degree while employed at Texas A&M.
- Living Well employee wellness program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
