Subsidy Finance Coordinator
About The Position
The Subsidy Finance Coordinator oversees the childcare subsidy program for Healthy Kids Programs sites. The position handles site registration and renewals, requests from state subsidy agencies, agency billing, and reconciliation of payments from parents and agencies. It supports families through clear, responsive communication and works with caseworkers to keep processes seamless. The coordinator uses state subsidy systems such as CCTA and Kinder Connect, maintains accurate documentation for children receiving assistance, and provides attentive service while helping improve administrative processes.
Requirements
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Comfort learning and using digital systems and technology platforms.
- Effective time management and ability to manage multiple priorities.
- Team-oriented mindset with flexibility and adaptability.
- High school diploma or equivalent.
Nice To Haves
- Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
- Experience using CRM systems, workflow tools, or process automation platforms.
- Experience using AI tools or technology to improve administrative processes.
- Ability to explain complex eligibility and documentation requirements clearly and supportively.
- Experience supporting families from diverse backgrounds.
Responsibilities
- Register new sites to accept childcare subsidies.
- Renew and maintain existing site registrations.
- Complete requests from state subsidy agencies.
- Bill agencies and reconcile payments from parents and agencies.
- Communicate clearly and responsively with families and cultivate strong relationships.
- Collaborate with caseworkers to ensure seamless processes.
- Use state subsidy systems such as CCTA and Kinder Connect.
- Maintain accurate, thorough documentation for each child receiving assistance.
- Provide exceptional service and demonstrate a commitment to making a positive impact.
- Support process improvement and reduce repetitive administrative work through automation.
- Perform other duties as assigned.
Benefits
- Employer-paid childcare for children enrolled in the program on days worked.
- Medical, vision, and dental insurance.
- AFLAC supplemental plans.
- 401(k) for eligible employees.
- Paid holidays, paid time off (PTO), and paid sick time off.
- On-demand pay.
- Career development and growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
