About The Position

Equinox is seeking energetic, creative, and enthusiastic Style Advisors to provide a total and unparalleled customer experience to visitors to Equinox and The Shop. The Style Advisor takes direction from the Shop MOD on business strategy and action plans to support productivity and compliance with company policies and procedures, and assists with the timely and accurate completion of operational tasks. The role supports sales and service, operational excellence, product presentation, and professional collaboration. The Style Advisor works toward assigned monthly sales goals, maintains knowledge of club and Shop services and products, follows loss prevention and inventory policies, and helps maintain the Shop’s brand standards, merchandising, housekeeping, and organization. Candidates should be able to take direction, have customer service experience (preferably in retail), and be available for a varied schedule based on business needs.

Requirements

  • Ability to take direction.
  • Experience in a customer service business, preferably in retail.
  • Hardworking and diligent, with honesty and personal integrity.
  • Excellent time management, organizational, problem-solving, and communication skills.
  • Ability to utilize new techniques and ideas.
  • Availability to work a varied schedule based on the needs of the retail business.
  • Must have a legal right to work in the United States.

Responsibilities

  • Achieve assigned monthly individual sales goals that contribute to the total monthly store goal.
  • Provide an unparalleled customer experience to visitors to The Shop and Equinox.
  • Maintain knowledge of all club and Shop services, programs, and products.
  • Follow loss prevention and inventory management policies consistently.
  • Understand communication and training materials and assist the Shop MOD with timely and accurate completion of assigned operational tasks.
  • Assist the Shop MOD in ensuring The Shop reflects company brand standards, including executing merchandising and marketing direction and following the Shop dress code.
  • Maintain housekeeping and organizational standards on sales floors, at cash wraps, and in stockrooms.
  • Build effective relationships with fellow employees, colleagues, supervisors, and clients.
  • Maintain working knowledge of happenings, standards, and practices in other departments to encourage camaraderie and team spirit.
  • Comply with and enforce company policies and procedures, and support company initiatives.
  • Communicate clearly and effectively at all levels with tact and diplomacy.

Benefits

  • Competitive salary.
  • Benefits.
  • Industry-leading commission opportunities for club employees.
  • Complimentary Club membership.
  • Perks and incentives with products and services including Personal Training, Pilates, Spa, and Shop.
  • Ability to earn bonuses.
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