Study Abroad Coordinator

The University of Arizona • Tucson, AZ

5d • Onsite

About The Position

The Study Abroad Coordinator is an integral member of the Arizona International Study Abroad team. The position manages and promotes student mobility for assigned study abroad and student exchange programs, contributes to ongoing team projects and new initiatives, and collaborates with University of Arizona departments and offices on global programming related to the assigned portfolio. The position requires an on-campus presence during the academic year. Remote work may be available during the summer, subject to supervisor approval and departmental needs. Visa sponsorship is not available.

The coordinator advises students throughout the study abroad process, manages program applications and records, develops and facilitates pre-departure preparation, and coordinates approved program development with faculty, institutional partners, and University offices. The role also supports students abroad, including emergency and crisis responses as needed, participates in Arizona International operations and events, and represents the University locally, nationally, and internationally as required.

Requirements

• Bachelor’s degree or equivalent advanced learning attained through professional-level experience.
• At least 3 years of relevant work experience, or an equivalent combination of education and work experience.
• Excellent organization, communication, and presentation skills.
• Ability to communicate and collaborate effectively with people from a variety of cultural backgrounds.

Nice To Haves

• Master’s degree.
• Two years of experience working in the field of study abroad.
• Experience using Via TRM.
• Experience using a customer relationship manager such as Salesforce or Less Annoying CRM, and/or a project management tool such as Basecamp or Teamwork.
• Experience using Excel for basic reporting.
• Experience working with Drupal-based websites.
• Experience working with individuals from different cultural backgrounds.
• Bilingual in English and another language.
• Experience living, working, or studying abroad.

Responsibilities

• Assist with communication, outreach, and recruitment to promote study abroad opportunities.
• Provide general advising to students exploring study abroad, including guidance and program selection.
• Advise students who have selected a program and assist with applications and program details, including cultural and practical information, acceptance, financial aid and scholarships, billing and registration, and health and safety considerations.
• Answer questions and provide problem-solving assistance to parents, faculty, and staff within FERPA requirements.
• Help faculty, staff, and students interpret University of Arizona and Study Abroad policies.
• Support students while abroad and assist with emergency or crisis responses as needed.
• Manage assigned program portfolios, including coordinating student application and selection processes.
• Maintain accurate and complete program and student data in Via TRM and Less Annoying CRM for current, prospective, and returned participants in assigned programs.
• Develop or facilitate program-specific pre-departure orientations, materials, and activities in collaboration with faculty, marketing, and programming staff.
• Ensure students complete post-decision application components.
• Lead communication with faculty, partners, providers, and other relevant parties about approved program details, requirements, recruitment, and facilitation.
• Collaborate with senior Study Abroad staff, University departments, and the Arizona International finance team to develop and coordinate new programs, including proposals, budgets, target enrollment levels, and partner agreements, while upholding applicable policies.
• Serve as a liaison among faculty and staff in Arizona International, University departments and colleges, and international partner institutions to identify global opportunities and initiatives.
• Attend Arizona International meetings and participate in its events as possible.
• Serve on Arizona International committees or task forces as required.
• Contribute to collaborative planning and execution of University of Arizona strategic priorities.
• Represent the University of Arizona locally, nationally, and internationally as needed.
• Maintain field knowledge through professional development and attend conferences and workshops as appropriate on a rotating basis.
• Perform other duties as assigned by the supervisor.

Benefits

• Health, dental, and vision insurance plans.
• Life insurance and disability programs.
• Paid vacation, sick leave, and holidays.
• Tuition reduction at the University of Arizona, Arizona State University, and Northern Arizona University for the employee and qualified family members.
• Retirement plans.
• Access to University of Arizona recreation and cultural activities.
• Innovative work-life programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level