Study Abroad Advisor, Center for Global Programs and Studies

Wake Forest University•Winston Salem, NC

About The Position

Working under general supervision, the Study Abroad Advisor advises students on the study abroad process and provides specialized services for Wake Forest University and Affiliate study abroad programs. The role supports students throughout program selection, applications, course registration and approval, and academic transfer credit requirements. It also helps deliver study abroad programming and events, administers application processes and related data, and coordinates with affiliated organizations on outreach and promotional materials. The advisor also assists with delivery of the Cross-Cultural Engagement (CCE) program and prepares related materials. The position is responsible for its own work and may be assigned other duties. A cover letter is required. The position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. Final staff candidates are subject to background investigations and drug screens.

Requirements

  • Bachelor's degree.
  • Experience living, working, or studying overseas.
  • Ability to quickly develop competency in Wake Forest University and Affiliate study abroad program offerings.
  • Exceptional organizational and customer service skills.
  • Excellent written and verbal communication skills.
  • Personal initiative and flexibility in work schedule and assignments.
  • Ability to work as a team member and under pressure.
  • Ability to handle multiple tasks simultaneously and work in a high-volume, high-traffic office setting.
  • Proficiency with standard computing applications, including Microsoft Windows, Internet, email, Excel, Word, and other relevant software.
  • Proficiency using standard office equipment, such as a copier and fax machine.
  • Ability to meet the requirements of the University's automobile insurance.

Nice To Haves

  • One to two years of related experience in education abroad, or an equivalent combination of education and experience.
  • Experience working with college students, preferably in an education abroad context.
  • Experience using TerraDotta software for study abroad offices.
  • Proficiency in a foreign language.
  • Experience developing marketing and promotional materials.
  • Knowledge and experience with various social media platforms.

Responsibilities

  • Advise Wake Forest University undergraduates individually and in groups about Wake Forest-administered and Affiliate study abroad programs.
  • Implement study abroad policies and procedures, including preparing materials and presenting in public forums.
  • Advise students on program selection, the application process, course registration, course approval, and academic transfer credit requirements.
  • Assist with study abroad programming and events, including pre-departure orientations, re-entry events, fairs, hosting campus visitors, and Global Ambassador events.
  • Administer and facilitate student application processes and maintain related data.
  • Communicate with affiliates on study abroad outreach and the development and distribution of promotional and marketing materials and information.
  • Attend professional conferences and participate in study abroad site visits as approved by the Director.
  • Assist with delivery of the Cross-Cultural Engagement (CCE) program and prepare related materials.
  • Perform other duties as assigned.
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