Fitness Studio Manager

Renew Fitness•Brooklyn, NY

About The Position

The Studio Manager oversees studio operations, performance, and growth initiatives for Renew Fitness / Club Pilates. This leadership role is responsible for membership sales, revenue generation, staff development, operational excellence, and member satisfaction while ensuring compliance with brand standards and company objectives. The role leads membership acquisition and retention, staffing, marketing, and financial performance. The ideal candidate is a results-driven leader with a passion for fitness, sales, team development, and delivering an exceptional member experience. The position also involves managing daily studio administration, member concerns, vendor relationships, and local community engagement.

Requirements

At least 2 years of management, sales, fitness, wellness, hospitality, or related leadership experience.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs.
Proven ability to drive sales performance, revenue growth, and member retention.
Strong leadership skills, including the ability to recruit, coach, and develop high-performing teams.
Excellent communication, organizational, and problem-solving skills.
Proficiency with Microsoft Office and other business management software.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Passion for fitness, wellness, customer service, and community engagement.

Nice To Haves

Proficiency with ClubReady software.

Responsibilities

Drive membership growth through lead generation, community outreach, networking, and sales efforts.
Achieve studio revenue goals across memberships, retail, private training, and teacher training.
Recruit, train, coach, and manage Sales Representatives and Pilates Instructors.
Oversee daily studio operations, staffing, scheduling, inventory, and facility standards.
Monitor sales performance, KPIs, retention metrics, and financial results to drive business growth.
Use ClubReady software to manage reporting, member data, and operational performance.
Deliver exceptional member experiences by resolving escalated concerns and maintaining high customer service standards.
Manage vendor relationships, inventory levels, and studio administrative needs.
Coordinate local marketing campaigns, community events, and partnerships to increase brand awareness and generate leads.
Ensure compliance with company policies, procedures, and brand standards while fostering a positive, results-driven culture.