STRONG Pilates- Studio Leader - Kendall Square

Momentic Studios•Cambridge, MA
•Onsite

About The Position

The Studio Leader oversees all aspects of STRONG Pilates studio operations, people and culture, financial performance, and the studio’s profit and loss. The role is responsible for driving revenue and sales, maintaining studio operations, delivering a strong customer experience, and supporting community impact. The leader coaches and develops staff, builds membership and retention, and works with STRONG’s shared services team to support a successful location. STRONG Pilates offers high-intensity, low-impact workouts combining rowing and biking with Pilates-inspired movements using Rowformer and Bikeformer machines. The company has more than 120 locations globally and is growing in the U.S. and internationally. A fitness or trainer background is not required; the role suits a sales- and customer-focused leader passionate about business, people, health, and wellness. The position requires a flexible schedule that may include late nights, early mornings, weekends, and weekdays, as well as responding to operational needs such as alarms or staff call-outs. The posting identifies Kendall Square, Boston, MA in the job details, but later says the role will be located at the Tribeca, NYC location and that candidates must be able to travel to and from their location.

Requirements

  • Proven leadership experience in the health, wellness, or hospitality industry.
  • At least 4 years of sales experience.
  • At least 3 years in leadership positions.
  • Strong interpersonal and communication skills, including the ability to motivate and manage a team.
  • Exceptional organizational skills and attention to detail.
  • Passion for health and wellness and commitment to providing a top-notch client experience.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Proficiency in scheduling, inventory management, and financial reporting.
  • Proficiency in Google Workspace and Excel.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Ability to travel to and from the assigned location.
  • Must not work at a direct competitor if coaching at a complimentary brand.

Nice To Haves

  • A bachelor’s degree is a plus but not required.
  • Experience with membership sales is a significant advantage.
  • Fitness or trainer experience is not required.

Responsibilities

  • Lead the full profit and loss performance of the studio.
  • Lead and inspire wellness professionals to deliver outstanding client experiences.
  • Organize and lead the studio sales function for members and leads.
  • Oversee daily studio operations and maintain a clean, welcoming, and efficient environment.
  • Manage scheduling, inventory, and financial transactions to optimize studio performance.
  • Develop and implement strategies to drive membership sales and client retention.
  • Foster a positive and inclusive studio culture aligned with STRONG’s values.
  • Coordinate and host marketing and networking events, collaborations, and community outreach activities.
  • Monitor and analyze key performance indicators and provide regular reports to upper management.
  • Stay current with industry trends and seek opportunities for innovation and improvement.
  • Partner with StriveWell shared services to drive a successful location.
  • Potentially coach or lead up to five classes per week at a complimentary brand, or up to four classes per week at the location, generally including the STRONG intro class.

Benefits

  • Two weeks of paid vacation.
  • $500 vacation stipend.
  • STRONG Pilates swag.
  • Growth opportunities, including succession planning and leader development.
  • Entrepreneurship training and development.
  • Access to all STRONG and SWTHZ locations for the employee and their partner or spouse.
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