STRONG Pilates- Studio Leader - Kendall Square
About The Position
STRONG Pilates is seeking a highly motivated sales and people leader to oversee studio operations, people and culture, profit and loss, and overall performance. The Studio Leader drives revenue, sales, operations, customer experience, and community impact. The role calls for a results-driven, customer-focused leader who can coach and manage salespeople, train teams in customer service, support marketing and lead generation, and lead by example. A fitness or trainer background is not required; enthusiasm for business, people, health, wellness, and fitness is important. The position is described as a high-impact, demanding business role with responsibility for growing the studio and meeting revenue goals. Success is evaluated through team retention and satisfaction, studio revenue, expenses and EBITDA, membership and revenue goals, secret shopper results, culture scores, and delivery of STRONG’s hospitality culture. The posting identifies Kendall Square in Boston as the role’s location in the job details, but later says the role will be located at the Tribeca, NYC location and that candidates must be able to travel to and from their location.
Requirements
- Proven leadership experience in the health, wellness, or hospitality industry.
- Strong interpersonal and communication skills, including the ability to motivate and manage a team.
- Exceptional organizational skills and attention to detail.
- Passion for health and wellness and commitment to providing a high-quality client experience.
- Ability to thrive in a fast-paced, dynamic environment.
- Proficiency in scheduling, inventory management, and financial reporting.
- Proficiency in Google Workspace and Excel.
- Flexibility to work a variety of shifts, including evenings and weekends.
- At least 4 years of sales experience.
- At least 3 years in leadership positions.
- Ability to travel to and from the assigned location.
- Must not work at a direct competitor if coaching or leading classes at a complimentary brand.
Nice To Haves
- A bachelor’s degree is a plus but is not required.
- Experience with membership sales is a significant advantage.
- Ability and interest in coaching or leading classes.
Responsibilities
- Lead the studio’s profit and loss performance.
- Lead and inspire wellness professionals to deliver outstanding client experiences.
- Organize and lead the studio sales function for members and leads.
- Oversee daily studio operations and maintain a clean, welcoming, and efficient environment.
- Manage scheduling, inventory, and financial transactions to optimize studio performance.
- Develop and implement strategies to increase membership sales and client retention.
- Foster a positive and inclusive studio culture aligned with STRONG’s values.
- Coordinate and host marketing and networking events, collaborations, and community outreach activities.
- Monitor and analyze key performance indicators and provide regular reports to upper management.
- Stay current with industry trends and seek opportunities for innovation and improvement.
- Partner with StriveWell shared services to support a successful location.
- Be available to respond to studio needs, including fire alarms or colleague call-outs, and work late nights, early mornings, weekends, and weekdays as needed.
- Coach or lead up to five classes per week at a complimentary brand, or up to four classes per week at the studio, as described in the posting.
Benefits
- Two weeks of paid vacation.
- $500 vacation stipend.
- STRONG Pilates swag.
- Growth opportunities, succession planning, and leader development.
- Entrepreneurship training and development.
- Access to all STRONG and SWTHZ locations for the employee and their partner or spouse.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
