Studio Golf Instructor

PGA Tour Superstore • Raleigh, NC

1d • $20 - $23

About The Position

The Studio Golf Instructor reports to the General Manager and provides world-class customer service by engaging with customers and building lasting relationships. The instructor is responsible for meeting performance indicators, including lessons taught, booking percentage, and clinic participation, while proactively growing their client base and maintaining a full schedule. The role includes providing golf instruction with technology, organizing clinics and events, creating individual lesson plans, monitoring student progress, and adjusting instruction as needed.

The instructor also helps maintain front-end operational knowledge and the presentation, cleanliness, equipment, and supplies in the STUDIO area, including simulators, the components drawer, and putting green. The position promotes golf products and services, maintains product knowledge, supports merchandising and marketing promotions, and provides feedback to management on operational and merchandising opportunities. A strong focus on customer engagement, ethical conduct, safety, compliance, and operational excellence is essential.

Requirements

• High school diploma or equivalent.
• Strong listening and interpersonal skills.
• Good verbal and written communication skills, including the ability to communicate cross-functionally.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.
• Ability to stand for extended periods, climb up and down a ladder, move throughout the store, and lift a 30-pound box overhead.
• Flexible availability, including nights, weekends, and holidays.
• Ability to quickly learn business acumen with appropriate training.
• Strong self-accountability and a proactive drive for results.

Nice To Haves

• Two or more years of golf teaching experience.
• Experience with Trackman, SAM Putt Lab, and club building.

Responsibilities

• Engage with customers and provide world-class service, building relationships that encourage repeat visits.
• Achieve key performance indicators, including lessons taught, booking percentage, and clinic participation.
• Provide golf lessons using technology such as Trackman, SAM Putt Lab, USchedule, and Microsoft Office.
• Attract new clients, foster long-term relationships, and maintain a fully booked schedule.
• Organize and execute clinics and events that support community engagement and skill development.
• Develop lesson plans tailored to each player's needs and goals.
• Monitor student progress, give constructive feedback, and adjust training methods as necessary.
• Maintain working knowledge of front-end operations, including returns, exchanges, gift cards, lesson redemptions, loyalty awards, discounts, promotions, and coupons.
• Maintain the visual presentation of the STUDIO area, including simulators, the components drawer, and putting green.
• Ensure STUDIO equipment and supplies are maintained and operational.
• Keep the STUDIO area clean and professionally presented.
• Maintain knowledge of golf clubs and explain their features, benefits, and differences to customers.
• Demonstrate ethical conduct and support safety and compliance across departments.
• Stay informed about merchandising promotions and marketing events and maintain merchandising displays throughout promotions.
• Promote, inform customers about, and educate them on available products and services.
• Provide the Manager with feedback on operational and merchandising opportunities.

Benefits

• Medical, dental, and vision coverage beginning on day one for eligible full-time associates.
• Company-matching 401(k) retirement plan.
• Vacation time.
• Associate merchandise discount.
• Performance-based bonus opportunities for eligible full-time and part-time associates.
• Full reimbursement of annual membership dues for eligible members of the PGA of America, LPGA, and United States Golf Teachers Federation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED