Studio Coordinator, Part - Time: Cherry Creek

OVME•Cherry Creek, CO

About The Position

We are seeking a Studio Coordinator to join the studio team. As the first point of contact for clients, the Studio Coordinator delivers exceptional client service and helps ensure a positive experience through professional, organized, and responsive front-desk support. The role works with clients, clinical and administrative staff, and the management team to support efficient client care and studio operations. The position is part-time and calls for availability on Tuesdays, Thursdays, and rotational Saturdays. Preferred qualifications include a bachelor’s degree or comparable industry experience. Medical CRM/Zenoti experience is a plus.

Requirements

Exceptional written and verbal communication skills.
Ability to thrive in a fast-paced, customer-service-oriented collaborative team environment.
Ability to work independently with minimal supervision and collaborate with a team, including remote employees.
Team-player mentality, strong sense of ownership and urgency, and attention to detail.
Self-starter with a passion for learning.
Strong organizational skills and ability to multitask in a fast-paced environment.
Availability to work Tuesdays, Thursdays, and rotational Saturdays.

Nice To Haves

Bachelor’s degree or comparable industry experience preferred.
Medical CRM/Zenoti experience is a plus.
Social media management experience.

Responsibilities

Create an outstanding customer experience for all clients.
Welcome and greet clients warmly and professionally.
Address client inquiries, schedule appointments, and promptly resolve concerns or issues.
Manage the appointment booking system, maintain accurate scheduling, and optimize studio resources.
Collect client information, update medical history forms, and maintain accurate, confidential client records.
Help clients complete required forms and consent documents and explain their purpose.
Answer phone calls, respond to emails, and handle inquiries about services, pricing, and operational policies.
Maintain clean and organized front desk, reception, waiting room, and product display areas.
Process client payments, verify insurance information when applicable, and provide receipts or invoices.
Coordinate with clinical and administrative staff to support smooth workflows and efficient client care.
Collaborate with management to implement and maintain office policies and procedures for front-desk operations.
Monitor office and administrative supply inventory and place orders as needed.
Stay informed about services, treatments, and promotions to provide accurate information to clients.
Handle sensitive client information discreetly and follow privacy regulations.
Assist with marketing, including distributing promotional materials and gathering client testimonials.
Perform additional administrative tasks as assigned by management.