Optician - Cherry Creek

Warby Parker • Denver, CO

7d

About The Position

Warby Parker is seeking a skilled and enthusiastic Optician to join its in-house optical team. The role focuses on helping customers meet their eyewear needs and delivering exceptional service to both longtime customers and first-time wearers. The Optician will develop expertise in the brand and its glasses, help customers understand prescriptions and product offerings, and support them in selecting frames and lenses suited to their prescription, fit, style, and lifestyle. The role also involves collaborating with teammates on sales and customer-service practices and representing Warby Parker’s values and mission.

Requirements

• Be a licensed dispensing optician in states that require a license, or an ABO-certified optician in non-licensing states.
• Be passionate about the eyewear and retail industries.
• Communicate clearly, effectively, and professionally, including explaining technical terms in an understandable way.
• Be dedicated to going above and beyond to make customers and teammates happy.
• Be an energetic, positive team player who can adapt to a fast-paced, changing work environment.
• Be extremely detail-oriented and able to manage a wide range of responsibilities.
• Be open-minded, continuously learning and challenging existing knowledge.
• Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to help meet their eyewear needs.
• Take and record measurements, adjust and fit eyewear, and perform these tasks accurately.
• Check that finished eyewear meets optical standards and customer requirements and requests.
• Explain prescription terminology and product offerings to customers.
• Work with the team to ensure customers receive exceptional service.
• Help customers choose frames and lenses based on prescription needs, face fit, personal style, and lifestyle.
• Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
• Represent the brand and educate others about Warby Parker’s values and mission.

Benefits

• Health, vision, and dental insurance for full-time employees.
• Life and AD&D insurance for full-time employees.
• Paid sick leave.
• Paid holidays for full-time employees.
• Vacation days for full-time employees.
• Retirement savings plan (401(k)) for full-time employees.
• Parental leave, including for non-birthing parents, for full-time employees.
• Short-term disability for full-time employees.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support for full-time employees.
• Optical education reimbursement for full-time employees.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed