Visual Merchandiser - Cherry Creek

H&M Group•Denver, CO
•$24 - $27

About The Position

As a Visual Merchandiser, you help create an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation for the store according to visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role combines customer sales and profit contributions, fashion and trend awareness, team development, and visual and commercial execution. You will plan and carry out store presentation and styling in line with campaigns, commercial calendars, allocations, activation plans, fashion trends, and guidelines. You will also collaborate with Store Management, the Area Visual Manager, Area teams, and Facilities Management to maintain the store experience and support business needs. H&M describes itself as a fashion brand offering styles and inspiration, with a business idea of fashion and quality at the best price in a sustainable way.

Requirements

  • Curious and creative, with a proactive, solution-focused, and flexible approach.
  • Effective communication skills and ability to achieve results cross-functionally.
  • Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.
  • Experience using a solution-focused approach to improve product presentation and commercial execution in store.
  • Good knowledge of visual, commercial, and operational best practices, routines, and tools.
  • Ability to manage, follow up, and act on the selling equation and weekly sales reports.

Responsibilities

  • Contribute to the store’s total OMNI customer experience through visual and commercial curation according to guidelines, and represent the H&M brand positively in customer interactions.
  • Plan workload according to the store activation plan and adapt to business needs in collaboration with Store Management and the Area Visual Manager.
  • Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
  • Maintain garment care and stock levels, and provide allocation input to Store Management and Area teams.
  • Follow up on sales reports and KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
  • Follow OMNI service procedures, operational routines, legal requirements, and store communication practices.
  • Keep up to date with fashion, trends, styles, products, brands, competitors, and relevant influencers; use trend awareness and mood boards to guide styling and product presentation.
  • Share and communicate seasonal changes, fashion trends, visual and commercial information, and price perception with store teams.
  • Coach and develop the Store team’s visual and commercial skills and support daily routines and best practices to maintain presentation standards and customer service engagement.
  • Develop and coach talent, onboard new colleagues, and organize and deliver visual and commercial upskilling.
  • Complete Visual Competencies and Commercial 4 All training based on Regional and Sales Market learning and development goals.
  • Support Sales Market and Area teams with store expansion projects.
  • Execute visual and commercial curation and styling according to the commercial calendar, allocation, activation plan, fashion trends, mood boards, and guidelines.
  • Carry out sample-picking routines, including selecting stockroom garment quantities, accessories, and shoes to create clear trends and stories.
  • Execute window displays and styling according to guidelines.
  • Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
  • Maintain price signs in windows and throughout the store in line with global strategy and Sales Market requirements.
  • Work with Facilities Management to ensure lighting functions correctly and highlights products and display forms.
  • Care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
  • Work with the Area Visual Manager to maintain current store navigation in line with guidelines and store layout.
  • Ensure adequate quantities of sale and other activity materials, including POS materials, according to local routines.
  • Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

  • Staff discount across H&M Group brands, in stores and online.
  • H&M Incentive Program (HIP).
  • Medical, pharmacy, vision, and dental coverage.
  • Employee Assistance Program.
  • Vacation, wellness, holiday, and parental pay.
  • 401(k).
  • Commuter benefits.
  • Health and dependent care flexible spending accounts.
  • Additional voluntary benefits.
  • Wellness and family support programs.
  • Paid leave programs and paid time off, including a community day to serve the local community.
  • Global development opportunities and access to a large talent community.
  • Colleague Resource Groups for community and networking opportunities.
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