Studio Coordinator

YEB PAYROLL LLC•Vienna, VA

14h•$19 - $22

About The Position

The Studio Coordinator is the administrative focal point for School of Rock, providing outstanding customer service while managing multiple tasks. Reporting to the General Manager, the Coordinator assists with running the school and creating a positive experience for students, parents, and prospective customers. The role supports daily operations, scheduling and communications, student safety, enrollment, marketing, and administrative projects.

Requirements

At least 2 years of experience in a front desk, reception, and/or customer service role.
Excellent customer service and relationship skills, with a welcoming and outgoing demeanor.
Experience and interest in working with children.
Ability to manage multiple projects, set priorities, work independently, and solve problems.
Ability to adapt and remain flexible under pressure.
Excellent verbal and written communication skills.
Ability to collaborate as a team player.
Positive energy and personality in the workplace.
Professional demeanor and a high level of integrity.

Nice To Haves

Knowledge of music and/or the music industry.

Responsibilities

Support daily operations, including opening and closing the school, monitoring attendance and punctuality, and maintaining a clean, professional environment.
Manage complex scheduling and phone and email communications using software such as scheduling platforms, Google Workspace, CRM systems, and Canva or other design tools.
Deliver customer service by greeting students and parents, answering questions, and resolving concerns.
Help ensure student safety by overseeing adherence to the School of Rock Code of Conduct and safety policies.
Present the music program to prospective families, lead school tours, and enroll new students.
Support marketing by promoting events, maintaining the school's social media presence, and contributing to content creation.
Assist the General Manager with special projects and other administrative responsibilities.