Student Worker - Lope Shops - Retail Associate (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

1d•Onsite

About The Position

As a Lope Shops Retail Associate, you will provide front-end customer service for the Lope Shops. This role involves working at various assigned locations, including the Lope Shop, Team Shop, Hotel Shop, Stadium Shop, or Baseball Shop, and ensuring excellent customer service for all who enter the stores. You will be responsible for executing the daily to-do list, assisting with stocking, cleaning, and maintaining shop locations, and working at sporting and special events around campus. A key part of this role is mastering the POS system, including handling returns and department charges, as well as assisting with inventory receiving and transfers. The ideal candidate will be a team player, continually striving for excellence.

Requirements

Superior selling and listening skills.
Proven leader amongst peers.
Competitive drive and entrepreneurial confidence to succeed.
Ability to develop relationships with customers.
Ability to work under pressure and with tight deadlines.
Strong time-management skills.
Attention to detail.
Strong problem solving skills.
Excellent verbal and written communication and interpersonal skills.
Must have valid driver’s license and clean driving record.
Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.

Responsibilities

Work at assigned locations: Lope Shop, Team Shop, Hotel Shop, Stadium Shop, or Baseball Shop.
Display proper customer service to all who walk into the stores.
Ensure daily list of staff to-do’s is executed.
Work sporting and special events around campus.
Assist in stocking, cleaning, and maintaining of the all Lope Shops locations.
Know all aspects of the POS system, including returns and department charges.
Assist with inventory receiving and transferring.
Be a team player and continually strive for excellence.