About The Position

The Office Assistant (OA) position provides administrative support to on-campus communities at Baylor University. As employees of Campus Living & Learning, OAs are expected to recognize the value and importance of the on-campus living experience. OAs should be a helpful resource and referral agent for residents, parents, visitors, and staff in our communities. In addition, the OA plays a vital role in the safety and security of our residential communities by understanding escort and visitation policies, verifying resident identity when applicable, and communicating concerns to other residence hall support staff.

Requirements

  • Must be a student at Baylor University
  • Ability to work 10-20 hours per week
  • Ability to be a helpful resource and referral agent for residents, parents, visitors, and staff
  • Understanding of escort and visitation policies
  • Ability to verify resident identity when applicable
  • Ability to communicate concerns to other residence hall support staff

Responsibilities

  • Monitor door security
  • Provide excellent customer support to residents and guests
  • Maintain records for maintenance issues, equipment use, lost & found, and gift registries
  • Be knowledgeable of on-campus resources
  • Support residents in communicating issues of concern to professional staff members
  • Enforce and uphold CL&L policies
  • Support the hall staff through other administrative duties, as assigned by the supervising Resident Hall Director
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