Student Technical Assistant

Chapman University CareersIrvine, CA
Onsite

About The Position

The Digital Media Arts Department seeks a responsible and self-motivated student assistant to provide technical support in the classroom, suites, and theater. This role is vital in ensuring smooth operations and supporting students and faculty in effectively utilizing digital media and classroom technology. As a Technical Theater/Classroom Student Assistant, you will operate and maintain equipment, troubleshoot technical issues, assist with software usage, and, when necessary, support the LED wall/motion capture suit workshops.

Requirements

  • Must have substantial familiarity and moderate technical expertise in digital graphics and animation applications, including Adobe Creative Suite, Autodesk, Toon Boom, and other relevant software.
  • Responsible, self-motivated, and well-organized with the ability to take the initiative in solving technical issues.
  • Possess excellent communication skills, a professional demeanor, and appearance.
  • Must have technical aptitude, strong troubleshooting skills, and a customer service-oriented attitude.
  • Strong teamwork, problem-solving, and creative thinking abilities.
  • A customer service attitude, delivering helpful and efficient support to users.
  • Must be reliable, diligent, and consistent with the given and daily tasks.

Responsibilities

  • Be diligent in operating and maintaining Digital Arts Department equipment, including cleaning and troubleshooting.
  • Assist students and faculty in utilizing classroom technology, projection systems, software, and tools like Adobe Creative Suite, Autodesk, Toon Boom, and other digital arts applications.
  • Participate in workshops using the motion capture suit and assist with real-time demonstrations of the LED wall
  • Create tutorials, how-to guides, and online videos to help students understand digital motion capture and animation technology.
  • Provide technical support for software, hardware, and Crestron remote systems in classroom and theater environments.
  • Assist faculty and/or students in connecting laptops and audiovisual peripherals to classroom and theater projection systems.
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