Student Systems Administrator

Robert Morris University • Montreal, QC

6d

About The Position

Information Technology is looking for a motivated college student with excellent problem-solving and troubleshooting skills to support the day-to-day operations of the campus computer lab environment. Secondary responsibilities will include assisting with vulnerability management efforts and managing the university's Extended Detection and Response (XDR) platform.

Requirements

• A current GPA of 3.0 or higher.
• Proven experience as a Help Desk Technician, System Administrator, or other entry level IT service role.
• Strong understanding of computer hardware and software.
• Experience with Windows operating systems.
• Basic networking knowledge (TCP/IP, DNS, etc.).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills

Nice To Haves

• Any Academic Year Will Be Considered

Responsibilities

• Assist in the management and maintenance of the campus computer lab environment.
• Identify and remediate vulnerabilities on client systems using enterprise Extended Detection and Response (XDR) platform.
• Assist guests, students, faculty and staff in diagnosing issues with software and workstations.
• Deploy software to workstations utilizing enterprise configuration management solutions.
• Document system configurations and procedures.
• Must be available to work during the summer to prepare the computing environment for fall semesters.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed