Student Support Services Program Coordinator
About The Position
The Student Support Services Program Coordinator (PC) will be responsible for developing and coordinating program activities for the Student Support Services Program. This role involves maintaining records of student participation for federal and campus reporting purposes, playing an important part in record management, data collection, and data recording for program evaluation and the Annual Performance Report. The PC will complete tasks aimed at reporting to the Associate Director on overall program operations, including recruitment, student advising, student retention, record management, and cultural events. Additionally, the PC will establish a system for program documentation and archiving.
Requirements
- Bachelor's degree, required.
- 1-2 years experience with student services, advising, academic assistance, program/data management in an academic setting required.
- Experience with coordinating academic services (advising, tutoring, mentoring) to first generation and low-income college students in higher education.
- Proficiency in Microsoft Office, required.
- Basic understanding of descriptive statistics to run with excel (Microsoft Office).
- Excellent oral and written English communication skills.
- Strong organization and time management skills.
- Strong commitment to TRiO philosophy and program objectives.
- Openness to learn new software and systems such as, Dedoose, Qualtrics and Salesforce.
- Open to potential domestic travel with students to conferences and/or professional development opportunities.
Nice To Haves
- Progress toward or admission to a master's degree in education or social science field preferred.
Responsibilities
- Assist program with tasks aimed for student enrollment, program participation, advising and mentoring. Revise on-line program applications, complete monthly participation roster revisions, assign caseload to advisors, and maintain a 15-20 participant case load for advising and mentoring.
- Responsible for maintaining program records of student participation in SSS program services and sponsored activities; update participants rosters and records on a quarterly basis. Perform program evaluation tasks to collect/summarize information to be included in quarterly and annual reports to the University and the U.S. Department of Education.
- Provide additional support such as coordinating workshops, coordinating TRIO or student Affairs meetings, collaborate with partner offices at DePaul to deliver services for Access, Attainment, and TRiO (AAT) students. These collaborations are aimed to support program's, department and Division strategies for retention and graduation.
- Assist the associate director to plan and coordinate educational program activities to promote participant engagement and sense of belonging by communicating and updating the SSS newsletter. In addition, the coordinator will follow up with target student groups to promote events, opportunities and activities for selected groups, such as freshman, STEM students or students with disabilities.
- Supervise 1-2 student employees who serve as Student Leaders and Office Assistants.
Benefits
- Top choice medical, dental, and vision benefits.
- Retirement plan matching contribution of 8%.
- Tuition waivers for employees and dependents.
- Generous paid time off, sick time, holidays, floating holidays, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
